Reviews (6,031)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust customer review management, including customizable widgets and automated emails. It integrates well with various e-commerce platforms and allows importing reviews from Amazon and Etsy. The support team is noted for their responsiveness, enhancing ease of use. A free plan supports small businesses, with options to upgrade. Features like syncing with Google and Amazon boost store credibility and visibility, improving sales and online rankings.

February 24, 2021

This is a great, the simplicity is what got me hooked to using their service. I use it mainly for the reviews but they have so many option. Really worth checking them out

OtterlyDifferent
Belgium
9 months using the app
September 5, 2023

The customer service at Fera via the chat feature is consistently prompt, pleasant, and super helpful. I also like that they have a few of the same customer service agents who regularly respond to messages. I've been impressed with the knowledge and resourcefulness.

Benova
United States
9 months using the app
June 19, 2018

Muito bom o app, gostei bastante e foi muito fácil configurar!!!

Rede Outlet
Brazil
9 months using the app
February 8, 2021

you have to get this app! It offers points!!! Love this system to encourage people to write reviews with photos. The staff is also helpful.

Swish Body
United States
9 months using the app
Fera Commerce Inc replied February 9, 2021

Awe thank you so much for this amazing review! Yes, photo reviews are so important for boosting sales and building customer trust!

December 5, 2018

Loving this app so far and I've only just installed it. It is giving me real time information that I haven't seen before. Seeing customers journeys on my site has been great.

Runway02
New Zealand
9 months using the app
July 1, 2018

Boost sales by showing actions from other customers also interested in the product your customer is looking at.

Take Looks
Morocco
9 months using the app
April 16, 2018

Looks good on our site and we can the difference its making already. Great work guys!!!

Free From Market
United Kingdom
9 months using the app
Edited December 11, 2021

I used the app to ensure that i could get good social proofing but also reviews. I think it is really good and the design and user experience is great as well. I always tell my clients to use Fera. I cannot wait to see mroe features.

Neon Sign Design Australia
Australia
9 months using the app
October 30, 2021

Super bonne application simple a utiliser. Simplicité, efficacité. Je vous conseille a tous cette appli

Couleur d'Orient
France
9 months using the app
November 21, 2023

So far this app has performed amazingly! The only thing I wish it would sync reviews from the Shop app as they can't be turned off, but it surprisingly worked with our old theme, and was very easy to install and get up and running. Easy to follow directions, synced them to Google Shopping, reviews are flowing in from customers, 5/5.

Maker House Co.
Canada
9 months using the app
Fera Commerce Inc replied January 12, 2024

Thank you so much for your review 😁

So happy that our app has performed well for you and that you found it easy to install and sync!

Please reach out to us at any time if you need anything 🙂