Reviews (6,003)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.
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Great app and the support team is outstanding. Helped me to resolve questions I had regarding functionality. They are quick to respond and provided excellent assistance.
Also, the app is easy to navigate and I love its features.
awesome app with great customer service. Furthermore, you can import reviews via Amazon which are essential for us. I recommend it
so far the app is super easy to set up.
PERFECT ABSOULUTELY PERFECT!!
good
Easy to setup. Very simple platform that makes it super easy to view, manage and send new review requests.
Fera Product Reviews App is the best Shopify Product Reviews App I found so far⭐⭐⭐⭐⭐
Great customer service. Thanks very much
I really like Fera and have been using it for years. My biggest positive is the "Reply using AI" feature that was introduced recently. I always struggled replying to customer reviews whether positive or negative. And just always wound up sounding like a robot. Trying to think of creative ways to say "thank you" was really hard! Now I click a button and Fera writes a reply for me that sounds way better than anything I could write. it takes seconds. The options are endless too with integration with other apps. I can easily import my Etsy reviews which is really great. Thank you Fera - you've helped me build a successful business!
Thank you so much for your review ❤️ and thank you for continuing to trust us to help you gather your reviews!
We are genuinely so happy to hear that you have been enjoying and utilizing our new AI Reply feature. That’s what this feature was rolled out for, to make replying to customer reviews easier for our merchants 🎉
Thank you once again for trusting us and using our app for all these years! As always, please reach out to us at any time if you need anything 🙂
Perfetto!