Reviews (6,031)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust customer review management, including customizable widgets and automated emails. It integrates well with various e-commerce platforms and allows importing reviews from Amazon and Etsy. The support team is noted for their responsiveness, enhancing ease of use. A free plan supports small businesses, with options to upgrade. Features like syncing with Google and Amazon boost store credibility and visibility, improving sales and online rankings.

June 9, 2022

This app has been great to validate our products. Its resulted in over 900 5-Star Reviews since we launched a few months ago. Only request would be that negative illegitimate reviews could be declined without notifying client. It leads to escalation on other review platforms so moderation is limiting.

Lemon Lily Organic Tea
Canada
9 months using the app
July 2, 2021

This app is amazing!! It can track customers, be used to see product reviews, and keeps track of stores data. I love this app!

Maze's Glitter Supplies
United States
9 months using the app
Fera Commerce Inc replied July 6, 2021

❤️Thanks for the review❤️ We're so happy that you are liking features and thank you for trusting us to help you gather your reviews!
Please reach out to us if you need anything ❤️

January 12, 2024

Works as promised

Bench Chicken
Australia
8 months using the app
December 14, 2018

brought a lot of conversions to my store. I would most definitely recommend to a friend. Thank you Fera.ai

Haute Framed
United States
9 months using the app
December 16, 2020

Great app! highly recommeded. This is ridiculous, I cannot write 100 characters. please fix this. merry Christmas.

AmHome
Canada
9 months using the app
July 23, 2021

I've been comparing between Judge.me, Loox, Stampede etc. and finally decided to give Fera a try. Experience thus far has been great, this app offers quite a numbers a impactful widgets, still exploring how they can help to gain more customer interaction and return sales, cheers! One note for Fera is to improve the user guides would greatly help.

ecogard MY
Malaysia
9 months using the app
Fera Commerce Inc replied July 28, 2021

Thanks so much for your review!

It's great to know that you are enjoying the app so far and find the features to be great 🙂 We will definitely take your note into consideration🙂

Please let us know if you need anything in the future!

December 8, 2021

This App does everything we need it to. From automated requests,to different types of reviews, to different ways of rewarding customer. Great. Highly recommend.

Adorable Gems
United Kingdom
9 months using the app
April 2, 2021

I love the fact that this app has a free plan that allows you to show reviews on your product AND home page for free.

Killing Depression
Romania
9 months using the app
March 22, 2018

Really enjoy this free app it is very easy to set up and helps scarcity very much! Thank you guys and I greatly appreciate what you are doing to help others.

This That Discounts
United States
9 months using the app
May 12, 2023

I had lots of customization wishes and the support helped me quickly, with every single request I had. Besides that, the app works really well! I definetely recommend Fera.

MYSTAH
Germany
9 months using the app