Reviews (6,003)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.

April 30, 2024

The best reviews app! tried many here on shopify and all i can tell you this is the best and easiest to manage with a great customer support!

Ihtam.co
United Arab Emirates
7 months using the app
August 10, 2024

Amazing features and fast customer support

viavelacandles
Netherlands
About 1 hour using the app
January 28, 2024

i would recommend this app it is amazing .... although I am paying quite a bit so to have reviews go on automatically if I don't allow them is annoying, as I have had an uptight review from a customer who expected something free as I do buy one get one free on some items, the item was not and she tried to leave a one star even though she liked what I had made , so that isn't fair as the job done and what I had made her was beautiful. But thank you I do love this app my darlings and the fee is worth it x

Sentimental Keepsake
United Kingdom
Over 1 year using the app
Fera Commerce Inc replied April 1, 2024

Thank you for your review ❤️

We are so happy to hear that you are liking our app and would recommend it to others, that is greatly appreciated!

Please reach out to us at any time if you need anything 🙂

May 22, 2024

Love the backend interface and how it turns out on our e-commerce store. Fera is easy to use and has powerful functions available for customizations, etc. The support team is efficient and helpful is resolving our requests too!

PUPUPULA
Singapore
4 months using the app
December 18, 2023

We've been using the Fera Product Reviews App on our website, www.stamplab.com.au, for around six months, and our experience has been outstanding. This app has given us significantly more control over how our brand is presented, which is crucial for us.

One of the standout features of Fera is its seamless integration into our site theme. The process is entirely automated, removing the hassle of manual input, which has been a game changer for us. This ease of integration means that we can focus more on our business without worrying about the technicalities of managing online reviews.

Another key aspect that we appreciate is the verification process for reviews. In today's digital landscape, trust is everything. Fera ensures that all reviews are verified, which has markedly increased their credibility. Our customers seem to appreciate this aspect too, as we've noticed a significant increase in responses and engagement on our site since implementing this app.

The impact on our brand image has been noticeable. With more authentic, verified reviews, new customers gain confidence in our products more quickly, leading to better customer experiences and loyalty. The control over brand presentation that Fera provides has allowed us to shape our online presence in a way that truly reflects our values and quality.

If you're looking for an efficient, trustworthy, and user-friendly product review app, Fera is the way to go. It's not just an app; it's an enhancement to your overall customer engagement strategy.

Stamp Lab
Australia
About 1 year using the app
Fera Commerce Inc replied January 12, 2024

Thank you so much for your detailed and glowing review ❤️

It is so wonderful to hear that you’ve had a great experience with our app and have seen/had noticeable impact since using using it!

We know that reviews help boost trust with current and prospective customers and it is great to hear that you have seen a change and boost in customer confidence 🎉

Please reach out to us at any time if you need anything 🙂

June 21, 2024

They are great, respond fast and also take the time to send you photos to further help you

Paynetrix
United States
3 days using the app
April 10, 2024

The team at Fera are very responsive and really go the extra mile, creating code and adding it to your site if required. Holden helped me create an "anchor / button link" in Shopify so that I could direct customers to the Fera reviews section when I wanted to. It was a bit of a process, but he was very polite, helpful and patient!

stok.
New Zealand
3 months using the app
Fera Commerce Inc replied May 1, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

It is wonderful to know that you are liking our app and have had a great experience with our support team and Holden in particular!

As always, please reach out to us at any time if you need anything 🙂

February 11, 2024

I would say being a new small business owner and completely unfamiliar with web development, marketing technologies, what sold me is the ease of importing reviews from my other commerce sites. User friendly interface.

OasisMakeup
United States
Over 1 year using the app
Fera Commerce Inc replied May 1, 2024

Thank you so much for your review!

Thank you for trusting us to help you gather your reviews and it is wonderful to know that you are liking our app 🎉

Please reach out to us at any time if you need anything 🙂

May 9, 2024

Like the simplified design style that matches well with our store. And the price is indeed unbeatable. Good interface for email edit that realize what I need. Recommend to try in your store.

Lamb’s Love
United States
2 months using the app
May 15, 2024

I love that I was able to integrate my reviews from my etsy store over to my shopify site. I also like that they let me upgrade for free for a year. Totally worth it.

LoverByNature
United States
About 2 months using the app