Reviews (6,031)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust customer review management, including customizable widgets and automated emails. It integrates well with various e-commerce platforms and allows importing reviews from Amazon and Etsy. The support team is noted for their responsiveness, enhancing ease of use. A free plan supports small businesses, with options to upgrade. Features like syncing with Google and Amazon boost store credibility and visibility, improving sales and online rankings.

May 10, 2021

This app is really user friendly and easy to navigate. I love the online support, you can chat with a member of the customer care team and get quick help on whatever questions you may need. Very pleasant and quick response. Would highly recommend this app.

ShowgirlBeautyCo
United States
8 months using the app
March 6, 2019

Awesome app, looks great and integrate well and support is amazingly quick, very professional and helpful to work with you, if you need help.

Also in addition to the top Fera service, this app is certainly a keeper based on what it does/help your store with, so don't hesitate to use it with your business. I got the opportunity to work with Holden while integrating it, thanks so much!

SunPlum
United States
8 months using the app
February 20, 2018

Great app. Very easy to set up.

Madmammoth
Estonia
8 months using the app
January 22, 2022

Easy to use. Really helped me to get reviews on my website which builds overall trust with your audience. Noticed increased in sales after using this app to get reviews!

KaysWayBeauty
United States
8 months using the app
January 30, 2018

Awesome product. easy to install and set up. Functional and fantastic customization.

Cosmically
United Kingdom
8 months using the app
November 13, 2023

SO far great and user friendly.

Miabymassiel
United States
8 months using the app
September 30, 2022

These guys are awesome. They got my issues fixed immediately even thought it was later in the evening. Support is 5 stars for sure.

Revolutionary Supplements
United States
8 months using the app
July 26, 2021

I wanted an app for reviews that would let my customers see what others thought, good reviews are what make other people wanna buy from you. This app is amazing! You can choose from a lot of different types of "widgets" depending on what look you want, I used the widget that lets customers see reviews for the products they are looking at on the product page. Super easy to use and customizable!

Lou And Company
United States
8 months using the app
Fera Commerce Inc replied August 13, 2021

Thank you for your review! 😁 it is great to know that our app is helping you and your business! We're happy that you find the app easy to use and like the customizable options 😁

Please reach out to us anytime if you need anything!

October 1, 2022

Fera is so easy to use. I love the different widgets and being able to upload my Etsy reviews too. It has really helped my shop.

Distractionaries
Canada
8 months using the app
April 29, 2021

I liked that I could import my reviews from another app. Easy to navigate around the app. Also the pricing is very reasonable compared to others.

Explore Euphoria
United States
8 months using the app