Reviews (6,018)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer engagement and trust through verified reviews from platforms like Amazon, Etsy, and Trustpilot. They appreciate the customizable widgets, automated review requests, and seamless integration with Google and Amazon. The user-friendly interface and responsive support team are also notable benefits. Continuous updates, including AI features and improved API capabilities, contribute significantly to business growth.

November 18, 2024

The support team was incredibly helpful and responsive. They addressed my concerns quickly and provided clear solutions. Their professionalism and friendly attitude made the entire experience smooth and stress-free. Highly appreciate their efforts!

BestSelf Co.
United States
About 2 months using the app
October 15, 2024

These guys are so helpful! I moved from Etsy and has been so great to take my reviews with me! Highly recommend this app!

Coca + B.
United States
3 months using the app
September 20, 2024

This is an awesome app. It allows my customers to give their feedback. And for future shoppers to see.

VJ Bedazzled Jewelry
United States
Over 2 years using the app
November 20, 2024

Holden went above and beyond to fix my store issues. Amazing customer service and definitely can highly recommend this app.

Moonglo
United Kingdom
4 months using the app
October 17, 2024

I had a great experience with Mercy from Fera's customer support! She was attentive and knowledgeable, addressing all my concerns with patience. Her exceptional service made the process seamless. Thank you, Mercy!

The Rewind
Lebanon
8 months using the app
October 10, 2024

Excellent service, always available. Great problem solvers.

Forgano
United States
Over 2 years using the app
September 2, 2024

When we ran into trouble Roel stepped right in and helped us troubleshoot and solve the problem quickly. All this on a major holiday! So grateful for the quick and knowledgable help and support! Made our day

CandaScent Labs
United States
Almost 3 years using the app
October 31, 2024

Roel Help me a lot. Thanks to him

Plazasoftware
United Kingdom
Almost 5 years using the app
October 24, 2024

Does everything it says and is super easy to use.

Orc Style
Canada
Over 1 year using the app
August 27, 2024

What a great experience with this app! I needed some help with the set up of some tinge and the team members helped me so fast! Awesome experience working with this app!

Be in Love
United States
Almost 2 years using the app