Reviews (6,032)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust customer review management, including customizable widgets and automated emails. It integrates well with various e-commerce platforms and allows importing reviews from Amazon and Etsy. The support team is noted for their responsiveness, enhancing ease of use. A free plan supports small businesses, with options to upgrade. Features like syncing with Google and Amazon boost store credibility and visibility, improving sales and online rankings.

June 18, 2020

Fera has been great so far, so happy with everything, Customer Service is top-notch and always on time to respond and help with any questions or issues. I have chatted with Holden and someone else since I installed the app and they were super helpful.
I'll definitely recommend the app.

Thedetanglingbrush
United States
7 months using the app
Fera Commerce Inc replied June 18, 2020

YAY! We appreciate your positive review and your recommendation.

April 30, 2021

Used it for reviews and I really like the simplicity of it. I like how you can edit posts before they get published. I wish it could copy the same review to products that are the same without then having to be in groups of variants, i just copy pasted the same review to other items that are the same, its just time consuming.

MJ Chic Boutique
United States
7 months using the app
April 27, 2018

Fantastic all round!! And its FREEEEEEE!!!

Minty Monkey Designs
United Kingdom
7 months using the app
November 24, 2021

Highly recommend this app! Intuitive and easy-to-use interface makes it really simple to set up. Customer service replied really quick when we had a time sensitive issue and they helped solve the issue on the back end to streamline the process. Thanks Fera!

EarthPup
Canada
7 months using the app
August 24, 2018

Amazing app it's powerful with nice idea to social proof the users and gain more sales

Bahrshop
Egypt
7 months using the app
December 24, 2021

Super! Votre application marche très bien et est très facile d'utilisation. Merci beaucoup. Michel L.

E.k.cci
Canada
7 months using the app
April 22, 2018

Easy and excellent! I'd definitely recommend this.

Eco Haven
United States
7 months using the app
April 5, 2018

love it so far!!! very easy to use and customize

Lit Thing
United States
7 months using the app
February 23, 2021

This app is amazing! I use it for all my stores. Holden is incredibly helpful and has helped me with all of my requests. Best app and customer support. Highly recommended!

Magnilash
Australia
7 months using the app
January 5, 2021

Very usefull widgets, nice design and the most important for me as beginner there is a very efficient support by chat !

Toyoon - Jouez simplement
France
7 months using the app
Fera Commerce Inc replied January 5, 2021

Thanks for your positive feedback! Glad our customer service team could help you out :)