Reviews (6,001)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.

May 28, 2018

it was a good app but after awhile the counter didn't show anymore

Fitwellcart
Canada
15 days using the app
May 24, 2018

Still confused on how u used it

Zoyha
United States
8 days using the app
March 30, 2019

The app was great until they change the recurring charges which I had 1-year free trial. The app crash out of the blue and didn't respond at all so I was forced to uninstall it and when I try installed again it asks for recurring monthly payments. Soon later I find out that the app stops working because the change the membership plan and what bothers me is that they even took the time to letting the users like me know about the change. The app is good but not enough for fees their are asking.

DCD
United States
7 days using the app
Fera Commerce Inc replied April 1, 2019

I'd love to speak with you one-on-one to talk about the issues you experienced, particularly in regards to your plan. The app did not stop working because of the plan changes. We had some downtime due to a server issue, which has been resolved.

With the free trial, you would not have been asked to upgrade your plan until your trial ended. However, in uninstalling the app it asked you to select a new plan upon re-installation because when you uninstall Fera it does not keep your store's data.

Thanks for your review. I will reach out to you personally by email so we can chat about this further.

Edited June 9, 2018

good mais je ne comprends pas trop en faite

c'est pour cela

Destock Mass
France
4 days using the app
June 29, 2018

dans l'ensemble c'est un peux compliquer

Accapela
Tunisia
1 day using the app
July 8, 2019

o aplicativo é bom porem muito confuso de mexer, pelo menos foi a minha experiência com o uso do aplicativo mas mesmo assim é muito bom

Arutou Imports
Brazil
About 2 hours using the app