Reviews (6,001)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.

October 29, 2024

I love this app. Very easy to set up and use. Customer service is great as well.

Better World Bio
United States
About 1 month using the app
October 10, 2024

Great app, very easy to use. Excellent customer service, I recently dealt with Holden who was very efficient and was able to resolve my enquiry. Thank you so much Holden!

Marwa Jewels
Australia
26 days using the app
October 10, 2024

Super simple to use thanks for this app!

lume.
Lebanon
8 months using the app
July 17, 2024

I've been using Fera for quite a while now and it's great!! Very customisable widgets and options for store reviews for service based websites as well as e-commerce stores. Outstanding customer support from Roel too means it's a 10 out of 10 from me :)

Munki Magik
United Kingdom
Almost 3 years using the app
Fera Commerce Inc replied July 26, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

We are so happy to hear that you enjoy the different options and customization options!

Please reach out to us again at any time if you need anything 🙂

August 23, 2024

Holden is very helpful and responsive. Not used to this good of service. Very happy i chose Fera.

STICK IT ANIME
United States
Over 1 year using the app
July 15, 2024

Using the Fera free plan. App integrates seamlessly with our store. Every time I need support with something, the Fera team is prompt, friendly, and knowledgeable. I'm happy with my choice to use Fera and the free plan works for our needs as a small business.

Well Traveled
United States
Over 1 year using the app
Fera Commerce Inc replied July 26, 2024

Thank you for your review ❤️ It’s wonderful to know that you are enjoying our app and have had a great experience with our support team as well!

Please reach out to us at any time if you need anything 🙂

October 21, 2024

Great - fast support.

The Foxes Den
New Zealand
About 5 years using the app
August 16, 2024

Very useful app that I would recommend to all Shopify users. Easy set up and great customer support.

Pelargon Design
Sweden
2 months using the app
August 27, 2024

good free plan easy to set up very pleased overall

Hollywood Mirror Boutique
United Kingdom
3 months using the app
November 17, 2024

so far it has been great. customer service is great as well which is not often you find such helpful team and willing to work with you.

Southshop.us
United States
1 day using the app