Reviews (6,018)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer engagement and trust through verified reviews from platforms like Amazon, Etsy, and Trustpilot. They appreciate the customizable widgets, automated review requests, and seamless integration with Google and Amazon. The user-friendly interface and responsive support team are also notable benefits. Continuous updates, including AI features and improved API capabilities, contribute significantly to business growth.

August 26, 2024

Just awesome for our business as we can reply via our own words or the amazing AI, and it is visable on our website for future business too.

Easy to use

Tahitian Lime
Australia
Almost 3 years using the app
August 5, 2024

This is a great app! We've been using it for over a year, and our little pottery studio has racked up almost 1500 reviews. We worked with Fera's support team to reposition where the reviews show up on our site so that they can more easily be seen by customers browsing for our pots. We have a very loyal and appreciative customer base, but I think all the positive reviews really help us get more first time orders.

Wakefield Handmade
United States
Over 2 years using the app
October 29, 2024

I love this app. Very easy to set up and use. Customer service is great as well.

Better World Bio
United States
About 1 month using the app
August 21, 2024

I've been using the free Fera plan for a while now on my site https://inspiredspark.com.au/ and am super happy with the funtionality. Their chat support is exceptional and there whern you need it.

Inspired Spark
Australia
Over 1 year using the app
November 25, 2024

Great customer service. Roel is super nice and reactive!

The Memorists
Canada
4 months using the app
October 10, 2024

Great app, very easy to use. Excellent customer service, I recently dealt with Holden who was very efficient and was able to resolve my enquiry. Thank you so much Holden!

Marwa Jewels
Australia
26 days using the app
October 10, 2024

Super simple to use thanks for this app!

lume.
Lebanon
8 months using the app
December 17, 2024

always used it very good

LADYBUGLASHES
United Kingdom
About 2 months using the app
October 21, 2024

Great - fast support.

The Foxes Den
New Zealand
About 5 years using the app
November 17, 2024

so far it has been great. customer service is great as well which is not often you find such helpful team and willing to work with you.

Southshop.us
United States
1 day using the app