Reviews (6,021)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer engagement and trust through verified reviews from platforms like Amazon, Etsy, and Trustpilot. They appreciate the customizable widgets, automated review requests, and seamless integration with Google and Amazon. The user-friendly interface and responsive support team are also notable benefits. Continuous updates, including AI features and improved API capabilities, contribute significantly to business growth.

December 30, 2023

Just an amazing experience ! The service customer is amazing and efficient. You can install it on your shop without hesitation

MySneakers.ma
Morocco
20 days using the app
January 9, 2024

Very easy to use and customise, even with the basic package. Great customer support too. Very quick to respond. Thank you!

The Christian Poster Company
United Kingdom
About 2 months using the app
March 13, 2024

So far have really good experience with Fera App, and features are really outstanding and easy to use! Lovely!

Decore London
United Kingdom
3 months using the app
April 17, 2024

Quick response, helpful and a great experience. Perfect customer service.

All Barks
Australia
3 months using the app
May 17, 2024

Great product, Exceptional support from the team. Loved it

Pili Store
India
About 1 month using the app
March 20, 2024

An Absolute Joy to Use!

I just had to drop a review here because I've been so impressed with this app! Right from the start, it's been super easy to use. I've tried out plenty of apps before, but this one is by far the most user-friendly.
Their customer service team is top notch – Roel solved my issue in a matter of minutes.

It’s been a hassle-free, enjoyable journey, and I highly recommend it to anyone looking for an app that’s both incredibly easy to use and supported by a fantastic customer service team.

Amica Jewels
Germany
1 day using the app
May 16, 2024

Unbelievable customer service and help by Holden and team. Quick, efficient, highly productive interactions. Also the app has excellent user-friendly features for seller and consumer and I've looked into several top-rated reviews apps. Also compatible with a great Rewards app. Thank you.

Naturopathic Dermatology
United States
About 21 hours using the app
February 17, 2024

Nice Support Advisors always try to solve the issue and one of the Advisor today I talk with was Holden a nice man

PikPk
United States
2 months using the app
February 11, 2024

Very easy to navigate. The App tour was definitely helpful!

ReneesCraftShack
United States
5 months using the app
August 20, 2024

I've tried another review app, and decided to opt for Fera because it has everything that I need. I also got a great support from the app!

The Scented Scout
Philippines