Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, enhancing customer engagement and trust. It allows importing reviews from various platforms and manual entries, generating verified social proof. The app's automated email system encourages post-purchase reviews, with AI assistance for responses. It offers widget customization, displays reviews in Google Shopping ads, and supports customer-uploaded images and videos in reviews. Many merchants commend the responsive customer support.

July 4, 2023

awesome but i have to type 100 characters for this review and I didn't mean to get in this deep to commiting to a review as am low on time but it's an amazing app, get it

One Planet Mind
United Kingdom
Over 4 years using the app
October 13, 2023

I am super impressed with Fera. I needed help with a configuration issue. Fera responded within a few minutes and had fixed the issue. Their support team is super.

Keravno
Cyprus
About 1 month using the app
June 26, 2023

Love this app! Super easy set up and something I really needed to improve my customer experience! Appreciate that customers can upload photos and videos as well.

Nari Company
United States
3 months using the app
August 24, 2023

The team is amazing and continues to try and improve the app. See some recommendations pop into the app recently which made me happy that they are listening to us, and not just telling us what to do.

Soireeberber
United Arab Emirates
5 months using the app
Edited July 4, 2023

This app is very minimalistic and very easy to use. You can easily add and requests reviews from customers. The previous one never worked when my customers gave reviews. I love it so much .I highly recommend it.

Everything sells here1
Canada
4 months using the app
May 31, 2023

I'm very happy with this app. I cannot complain at all. It does everything it says and more. The reviews have really helped our product sales.

Evolve Biodegradable
South Africa
8 months using the app
May 5, 2023

It's quite good using it, as the apps is user friendly. The Fera Review provides what I need and make my works easier than before.

KetoEasy
Malaysia
7 months using the app
July 22, 2023

App is easy to use and the interface is intuitive.
Also customer service is very helpful. Had no trouble with setting up

Plain Sight Coffee
Philippines
About 2 years using the app
August 2, 2023

I'm a new customer but I can confidently say this is easy to use, love the interface. I have used other review apps before and this is the best so far.

glacé.co
United States
6 months using the app
October 17, 2023

We have looked everywhere to try and find what "view customer journey" means.

Rubber Ducky Isopods
United States
7 months using the app