Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, enhancing customer engagement and trust. It allows importing reviews from various platforms and manual entries, generating verified social proof. The app's automated email system encourages post-purchase reviews, with AI assistance for responses. It offers widget customization, displays reviews in Google Shopping ads, and supports customer-uploaded images and videos in reviews. Many merchants commend the responsive customer support.

April 6, 2024

good

Uranus House
Latvia
24 minutes using the app
November 13, 2023

I would definitely recommend Fera. It was very easy to set up and the customer service was amazing. Holden was very thorough and he was able to answer all of my questions and suggest the best solution to any issue I was having. I just downloaded the app and set it up, but everything is functioning great thus far! I'm so excited to see what else this app offers.

SheaMedgine
United States
About 2 hours using the app
October 17, 2023

We have looked everywhere to try and find what "view customer journey" means.

Rubber Ducky Isopods
United States
7 months using the app
January 30, 2024

Highly recommend Fera for your reviews. Their app is intuitive and their customer service is top notch. I had a question and they answered within seconds with a custom video based on my website.

Walluna
United Kingdom
September 5, 2023

The customer service at Fera via the chat feature is consistently prompt, pleasant, and super helpful. I also like that they have a few of the same customer service agents who regularly respond to messages. I've been impressed with the knowledge and resourcefulness.

Benova
United States
9 months using the app
June 25, 2023

Not one to leave a review, but Fera has honestly treated us well and for that, they deserve a 5 star ^^, love their support and services they provide it has helped our business grow

Yuutsu Studios
South Africa
6 months using the app
May 17, 2023

GREAT APP! EVEN BETTER SUPPORT! Really easy to use and lots of options and cleaner then other apps !

LinesSweepStore
United States
10 months using the app
December 8, 2023

awesome team

DriftMotors
Poland
25 days using the app
June 12, 2023

Really great app. Allows photos and approval of reviews. Very helpful to have on shopify store. Has increased sales

Femme Fatale Hair Extensions
Australia
About 1 year using the app
May 12, 2023

works fine, a bit expince but i fell like its worth it.
Its easy to use even if you cant code tho if you are able to code thats a help

BetterPrint
Denmark
6 months using the app