Reviews (6,004)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.

March 6, 2024

The live chat was really cool. They adjusted everything to my liking. And thank you so much for your kind response. Initial setup may be difficult, but we recommend using the Fera app.

innobaby
United States
6 days using the app
January 9, 2024

Very easy to use and customise, even with the basic package. Great customer support too. Very quick to respond. Thank you!

The Christian Poster Company
United Kingdom
About 2 months using the app
May 27, 2024

easy to install and manage. No need any help from the set up!

Oh Girl Gang
Hong Kong SAR
About 3 hours using the app
February 17, 2024

Nice Support Advisors always try to solve the issue and one of the Advisor today I talk with was Holden a nice man

PikPk
United States
2 months using the app
April 3, 2024

This app is SO user friendly. I am relatively a technical novice and was able to get smoothly up and running. When I did come across a couple small questions, I jumped on their chat support and received the quickest, nicest and most efficient help from their customer support (Roel). Even if what I was asking was not technically available yet in the app, Roel was ready to go with workarounds that worked just as good and were able to be implemented in seconds to solve everything I needed. I am so happy we switched to Fera for our reviews!!! The app is great and the customer support service has me sold!

MagiMo Boxes
United States
About 18 hours using the app
February 11, 2024

Very easy to navigate. The App tour was definitely helpful!

ReneesCraftShack
United States
5 months using the app
May 3, 2024

Great review app! I use Fera for my other store aswell. Very satisfied with the possibilities it has and the fast and good customer service is great! Thanks for the help Roel! I recommend Fera to everyone!

SOAKSOAKERZ.
Netherlands
About 18 hours using the app
November 24, 2023

The app is perfect, and support is even more perfect.

ModerenDom
Bulgaria
Over 1 year using the app
June 27, 2024

LOVE IT

MOLLTE
United Arab Emirates
About 22 hours using the app
May 17, 2024

Great app and customer service!

Pack Potions
Lebanon
3 months using the app