Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversions and enhancing customer engagement. Key features include adding Google reviews, collecting new customer feedback, and offering personalized recommendations. Merchants appreciate the user-friendly interface, responsive support, and extensive customization options. The app supports multi-lingual reviews, offers a one-year free upgrade, and integrates seamlessly into websites. It also allows customers to submit reviews and photos, shows reviews in Google Shopping ads, and imports existing reviews. Many find it affordable and effective in showcasing customer feedback and increasing sales.

January 21, 2023

Good review app easy to use and great gadgets. just needs a little more responsive customer support and it would be perfect

3 months using the app
April 18, 2023

Good app, I really like the experience and how their services can integrate into my website. Their customer service is top notch

The Ant Vault
United States
18 days using the app
April 8, 2023

Great app, have really had no problems with the integrations and looks really solid on site! Not sure I have any notes, maybe the UX for review prompting outreach to form submission could be better.

Rolli Shades
United States
5 months using the app
Fera Commerce Inc replied April 10, 2023

Thank you for your review ❤️

It’s great to hear that you are liking our app and how it looks on your site! We’ll take your suggestion about the UX into consideration!

As a side note, you can change the look of the review for submission to fit better for your website/brand, check out this article for more: https://help.fera.ai/en/articles/7126985-how-do-i-change-the-review-submission-title

Please reach out to us at any time if you need anything 🙂

August 27, 2023

Hands down the best app for managing and displaying customer reviews. I have not found another app that works as well as Fera!

Ignite Campfires
United States
About 4 hours using the app
November 19, 2022

Really great first impression of the app. Easy to use and lots of customization options embedded. I‘ll keep using it.

About 1 hour using the app
August 10, 2023

so far, their customer service is very helpful, the free features are good for now, but i am thinking paying for this app.

United States
12 days using the app
February 28, 2023

Really liking this app so far and tried a few of them out there! Great flow of organising and then managing reviews.

Camino Motorcycle Wear
5 months using the app
January 25, 2023

Impressed - We have just transitioned from another review app due to lack of support. So pleased to get prompt and efficient service - Denis

United States
21 days using the app
April 27, 2023

Really easy to import my reviews from Etsy! This is super important to me as I started my business on Etsy and moved to Shopify! This is a very helpful app!

Extremely Retro
United States
8 minutes using the app
March 20, 2023

Great customer service! I don't know how to code and it's super helpful having people available to assist in setting up the widgets and answering questions on the go!

United States
About 2 hours using the app