Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, enhancing customer engagement and trust. It allows importing reviews from various platforms and manual entries, generating verified social proof. The app's automated email system encourages post-purchase reviews, with AI assistance for responses. It offers widget customization, displays reviews in Google Shopping ads, and supports customer-uploaded images and videos in reviews. Many merchants commend the responsive customer support.

January 11, 2024

Have been using this app from the start and I loved using it ever since. They recently rolled out an update, and it has been amazing! The new look of this app looks amazing. Best quick service, team is very helpful. Special thanks to Holden for setting things up for my store.

Frenchy Cosmetics
Netherlands
8 months using the app
Fera Commerce Inc replied April 1, 2024

Thank you so much for your review ❤️

It is so great to hear that you have loved using our app and have liked our new 3.0 update, and the way that it looks on your website!

Please reach out to us at any time if you need anything 😁

February 26, 2024

Great app, very easy to set up and use. Customer support is awesome, they're always very helpful whenever I have a question. Highly recommend!

Stone & Spear
United States
5 months using the app
Edited April 19, 2024

Overall very satisfied! One of the best support and customer care ever witnessed. Greast stuff!

RPG Guild
Poland
About 1 year using the app
February 3, 2024

Very happy with how easy this app is to use.

I also love how it seamlessly integrates into our store's theme

Cheshire Print
United Kingdom
8 months using the app
Fera Commerce Inc replied April 1, 2024

Thank you for your review ❤️ and for trusting us to help you gather your reviews!

We are so happy to hear that you are liking our app and how it integrates with your store's theme!

Please reach out to us at any time if you need anything 🙂

February 15, 2024

Love this app! Easy to use, can set automatic emails to prompt customers to leave reviews and amazing live chat help too! 10/10

Sweet Scents by Hayley
Australia
9 months using the app
February 7, 2024

Love this app! The widgets look really pretty and the customer service is excellent. Would definitely recommend.

Plottkowski
Germany
7 months using the app
February 20, 2024

I would definitely recommend this app to any business. As a start up, we rely on reviews and recommendation to grow our business and using Fera has helped us so much. Fera is has been easy and straightforward. They have anticipated your every need and and are always there to answer your questions and queries.

EnergyTrumps
United Kingdom
25 days using the app
April 23, 2024

Just started , but I am happy so far!

More about Skin
Switzerland
7 months using the app
January 26, 2024

This app is amazing it literally does all the work for you with little to no effort. The hard work is done even on free plan which makes it even more special and trustworthy. This app Fera is an amazing app.

HomePride
South Africa
2 months using the app
January 22, 2024

Support is extremely fast and was able to fix everything I want in seconds. Im usually a persson that hates to wait on live chats but it was worth it since it was so fast and helped me a lot.

Kissable
Lebanon
7 months using the app
Fera Commerce Inc replied April 1, 2024

Thank you so much for your review ❤️

We are so happy to hear that you have had a great experience with our support team and they were able to help you with the issue(s) you were having 🎉

Please reach out to us again at any time if you need anything 🙂