Fera Product Reviews App , 5,363 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy integration with platforms like Etsy and various shop themes. Its user-friendly interface, ability to respond to reviews, and automated email system for gathering new reviews are highly valued. The app's standout feature is prompting customers for reviews post-purchase, enhancing online reputation. It offers extensive customization, responsive customer service, and supports multi-lingual reviews. Many find it cost-effective and effective in boosting credibility, trust, and conversion rates.
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I've tested quite a few Shopify review apps now and am glad I finally found this one. GIt has great features, even at the entry-level pricing, and is easy to use. Highly recommended.
Amazing support and the app itself increased my conversion rate. Also super easy to use.
So far so good. Just recently approved my first product & store review. Only time will tell if this app can maintain the 5-star rating I've given it thus far.
We've been happy with how this app works for product reviews, and we've been able to customize the appearance to make the reviews fit in with the rest of our site to our satisfaction.
Its my first day and I am so happy that I installed this wonderful app. The support team is so awesome. Especially Roel he went out of his way to help me. Also the team upgraded my plan for Free. I am so happy. I hope I will continue loving this app
I couldn't be more delighted with the exceptional support and patience I received from Holden while setting up a Shopify review app. Holden went above and beyond to ensure that I had a smooth and stress-free experience. His dedication to helping me navigate the intricacies of the app was truly extraordinary. He patiently answered all my questions, no matter how many times I asked, and provided me with valuable insights and guidance. His expertise and professionalism were evident throughout the process, and his unwavering support made all the difference. I can't thank Holden enough for his outstanding assistance, and I wholeheartedly recommend him to anyone seeking top-notch customer support. Five stars all the way!
An amazing app and the best customer support I have experienced from an app.
Love this app and the support. Very fast reaction and since we've installed the app, we receive many new reviews! Thanks.
The customer service at Fera via the chat feature is consistently prompt, pleasant, and super helpful. I also like that they have a few of the same customer service agents who regularly respond to messages. I've been impressed with the knowledge and resourcefulness.
I was looking for a simple and affordable review app for my small business and Fera has been a great fit so far. I ran into a small glitch with one of the widgets tonight and used the chat function to send a message to the customer support team. It said that they would be back on Sunday (I messaged on a Friday night), but Holden got back to me within 30 minutes and followed up shortly after that to let me know the glitch had been fixed. Really appreciate the prompt customer service!
Thank you for your review ❤️
We are so happy that you’ve had a great experience with our support team and that Holden was able to help you in a timely manner 🎉
Please reach out to us again at any time if you need anything 🙂