Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversions and enhancing customer engagement. Key features include adding Google reviews, collecting new customer feedback, and offering personalized recommendations. Merchants appreciate the user-friendly interface, responsive support, and extensive customization options. The app supports multi-lingual reviews, offers a one-year free upgrade, and integrates seamlessly into websites. It also allows customers to submit reviews and photos, shows reviews in Google Shopping ads, and imports existing reviews. Many find it affordable and effective in showcasing customer feedback and increasing sales.

July 12, 2023

Such great help with website--to be able to add the reviews from other stores. Easy to work with. The only thing I've noticed is that it doesn't transfer all the reviews and you have to manually add reviews to product page (if you choose to), but could just be because I just started using it.

United States
About 1 hour using the app
January 14, 2023

I can't believe I'm finding this app only now! I have been looking for months for these features exactly! Setting the app is incredibly easy. I still had some questions and the team is so reactive and nice! The free plan is complete, but I think I'll get the standard one to get more widgets.
Also, the widget included in the free plan is the product one, meaning the most important and the one you always have to pay for in competitors' apps, so I really appreciate that Fera offer us this one

The French Witch shop
About 19 hours using the app
August 14, 2023

I have only had this app for a few hours and the service is above and beyond, a group of lovely gentleman who are helping me out with my needs.. very user friendly, very easy to use which is a huge thing for me, most apps are too technical and a lot of store owners waste time understanding how to use it, whereas with Fera, it's incredibly user friendly, very happy so far thank you!!

Azorah Wines
About 8 hours using the app
January 24, 2023

Fera has been really quick to implement and get on board. While I don't have the review volume to need the upgraded package, preventing it from going into spam inboxes by using my own domain is essential. It has some small things to get used to as a new user, but the customer support has been really helpful and the guides are much simpler to follow than many online forms.

Gorman & Smith Beverage Equipment
7 months using the app
January 12, 2023

I wanted to find an app that could intergrate with my Trustpilot reviews (you have to pay to do this via trustpilot).

Fera was perfect. Very easy to use interface and not complicated at all. I even asked if they could help me with some widgit customisation, which turned out be even better.

Kemi helped me do this and she was very lovely to talk. She understood exactly what I wanted, despite me not making much sense.

I cant wait to try out what else Fera has to offer.

Gold Sunday
United Kingdom
About 1 hour using the app
June 9, 2023

I am loving the ease of this app. It allows my customers to leave reviews and photos on my website which are clear which helps with further sales. The customer support is extremely helpful, friendly, and punctual and always there to help. They are continuously making improvements to the app making it very user-friendly. I highly recommend this app to anyone needing an affordable and easy application for customers to leave product reviews.

12 months using the app
January 2, 2023

Great app. Easy and flawless integration which makes my life so much easier as a business owner. Thank you so much for Kemi's hard work to help met get integrated. She worked hard to fix a problem which was difficult. Thank you Fera Team and Kemi.

South Africa
7 months using the app
January 4, 2023

I was having an issue with my reviews not updating on my website and Holden was such a big help. He went into my back end and assisted me remotely to not only fix the reviews on my homepage but on each product now. He went above and beyond. I really appreciate it. The app is very important for my treat business and showcases real reviews in real time :) Thanks!

Candy's Cake Pops
United States
5 months using the app
Fera Commerce Inc replied January 6, 2023

❤️Thank you so much for your review!❤️

We are so happy to know that you had a great experience with Holden and that he was able to fix the issue you had🎉

It is great to hear that you find our app important and useful for your business!

Please reach out to us again at any time if you need anything 😁

November 23, 2022

I tested a lot of reviews App, i can really say this is the BEST. I was able to import our hard earned Google Reviews and very easily put them on our store on a beautiful way. High impact to our trust. By the way support is super helpful and friendly.

Abuelo Cómodo
About 2 hours using the app
Fera Commerce Inc replied November 27, 2022

😁 Thank you so much for your app 😁 It is great to hear that after testing a few other review apps, you found ours to be the best 🎉

We are so happy to know that you have found our app helpful to your website and have had a great experience with our support team!

Please reach out to us again at any time if you need anything 🙂

March 23, 2023

My company just switched over to Fera from another product review site, and we love it! Their customer service is extremely helpful, and even sent me a video of how to do the custom CSS! I want to shoutout Kemi for helping me out. Besides the customer service, the interface is very easy to use and looks great on our website. Would definitely recommend!

Smoke Effect
United States
About 3 hours using the app