Reviews (6,005)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.

March 12, 2024

Great app and great support! I like that it's customizable to your theme and fonts.

Cheerfetti Gift Co.
Canada
Over 1 year using the app
April 29, 2021

Amazing service, I have been using it for a long time and they are amazing. It's not only about product reviews, you have a lot of other functions!

Default Club
Spain
About 3 years using the app
Edited May 15, 2023

We've been using this great app for a while now, and I personally love the timer (to create an urgency) feature :)

Interior Secrets
Australia
About 3 years using the app
March 11, 2021

Simple to integrate, love the automatic campaign email, it was my first purchase for a plugin. I chose the lowest payment plan - $9, which can literally be covered for me by one order. Credibility and trust go a long way! Definitely seems worth it!

Hero Trainer
United States
About 3 years using the app
May 30, 2020

I installed it for the 30-day free trial to test it out - it DEFINITELY worth the money. Not only that all these features give my customers lot of confidence and make my shop look better, the customer service is ON POINT. They responded in less than 2 minutes on a Friday night 10 pm. Appreciate the great work!

Longan Merchandise Inc.
United States
Almost 3 years using the app
Fera Commerce Inc replied June 18, 2020

Thanks for the positive review! We are so happy to hear that you are loving the app :)

March 4, 2021

4 días de uso y va muy bien! Estoy usando el trial de 9USD con 3 widgets y funciona todo como lo describen. El envío de correos funciona bien.

Pomades and Shaving MX
Mexico
Almost 3 years using the app
January 17, 2021

As a newcomer to the ecommerce world, understanding how to interpret customer behavior and analytics is a large undertaking with a long learning curve. Fera is a valuable tool that offers reliable data and a much welcomed coaching resource. I highly recommend and the "paid" features are worth the cost.

Tank Clothing Company
United States
Almost 3 years using the app
Fera Commerce Inc replied January 18, 2021

What a great review. We are happy that you find value in the app and are using the insights we offer to make your store better!

November 18, 2021

So far so good! Just Installed and easy to navigate! I am looking forward to great success with this app!

A R Z É
United States
Almost 3 years using the app
March 29, 2022

Great app with good authority that can help customers to build trust in us. I love how customizable it is for us to put down the widget. Cheers!

mostwantedusa
United States
Almost 3 years using the app
November 16, 2021

Fera is an amazing review app, it's so intuitive, easy to use, the click-to-place review widget is so helpful, so you don't have to edit the themes file to place the widget manually. 10/10 P.S: The support is amazing, helped me in a matter of a few minutes.

Office Human
Romania
Almost 3 years using the app