Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, enhancing customer engagement and trust. It allows importing reviews from various platforms and manual entries, generating verified social proof. The app's automated email system encourages post-purchase reviews, with AI assistance for responses. It offers widget customization, displays reviews in Google Shopping ads, and supports customer-uploaded images and videos in reviews. Many merchants commend the responsive customer support.

March 11, 2021

Simple to integrate, love the automatic campaign email, it was my first purchase for a plugin. I chose the lowest payment plan - $9, which can literally be covered for me by one order. Credibility and trust go a long way! Definitely seems worth it!

Hero Trainer
United States
About 3 years using the app
May 30, 2020

I installed it for the 30-day free trial to test it out - it DEFINITELY worth the money. Not only that all these features give my customers lot of confidence and make my shop look better, the customer service is ON POINT. They responded in less than 2 minutes on a Friday night 10 pm. Appreciate the great work!

Longan Merchandise Inc.
United States
Almost 3 years using the app
Fera Commerce Inc replied June 18, 2020

Thanks for the positive review! We are so happy to hear that you are loving the app :)

Edited February 29, 2024

I have been using this app for about 3 years and I love it. It create trust for new customers who are able to see the actual pictures and honest reviews from our actual customer which helps to drive conversions. I absolutely love it.

PureYou Handmade
Canada
Almost 3 years using the app
March 4, 2021

4 días de uso y va muy bien! Estoy usando el trial de 9USD con 3 widgets y funciona todo como lo describen. El envío de correos funciona bien.

Pomades and Shaving MX
Mexico
Almost 3 years using the app
January 17, 2021

As a newcomer to the ecommerce world, understanding how to interpret customer behavior and analytics is a large undertaking with a long learning curve. Fera is a valuable tool that offers reliable data and a much welcomed coaching resource. I highly recommend and the "paid" features are worth the cost.

Tank Clothing Company
United States
Almost 3 years using the app
Fera Commerce Inc replied January 18, 2021

What a great review. We are happy that you find value in the app and are using the insights we offer to make your store better!

April 16, 2021

I use this app with smile.io and it is amazing. Love the points system, its only been 2 days but we have already gotten 10 orders from the combo of these apps, excited for the reviews to roll in

Five One Nine Clothing Co.
Canada
Almost 3 years using the app
May 1, 2021

I've installed multiple review widgets, and this one is by far the easiest to use. I started on etsy and am slowly moving over to Shopify and importing my reviews has been extremely difficult. I still have to add them one by one, but the interface of Fera is very user friendly and super easy to use. Highly recommend

The Unrefined Crafter
United States
Almost 3 years using the app
December 6, 2020

I'm so glad to have found this app - the customer service is absolutely incredible, you actually get a human to answer ANY queries and if you're struggling with something, they send a step by step video of how to resolve these. Super impressed

Willow and Honey
United Kingdom
Almost 3 years using the app
April 23, 2021

I love the designs and the little animations while working inside the app/widgets too! The free option is great too!

Awoo Shoppe
United States
Almost 3 years using the app
April 15, 2021

User Friendly and affordable. I would like to be able to customise my email without code. This would be a great feature to add.

Root'd Plants
Australia
Almost 3 years using the app