Reviews (6,023)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate review requests and import reviews from platforms like Amazon and Etsy, boosting review volume. The inclusion of customer photos and videos in reviews adds authenticity. Its customizable widgets integrate seamlessly with various website themes, and the user-friendly interface facilitates easy setup and navigation. The support team is also praised for their quick and effective assistance.

January 28, 2022

Great app! Had it for over a year. Use it on all my other stores also. Great customer support - very quick & efficient to help add bits to the site. Thank you!

MY LITTLE ECO SHOP
United Kingdom
Over 2 years using the app
January 11, 2022

great customer service! needed some help to fix appearance to match my storefront and it was very fast. thank you for the quick help.

Haute Swimwear
United States
Over 2 years using the app
August 25, 2022

The App's UX is really great. It's easy to navigate, clean and super efficient. The notifcations to check reviews is also really helpful. We have a review incentive (good or bad) and it's definitely filtering to sales. Nice work and happy to be with Fera

Shooshoos US
United States
Over 2 years using the app
Fera Commerce Inc replied August 30, 2022

Thank you so much for your review! We are happy to have you as a merchant and to work with you as well 😁 So happy that you like our app's UX and find it easy to navigate.

Please reach out to us at any time if you need anything 🙂

March 2, 2021

This app was easy to install and easy to use. I liked to look of it on my website, it integrates well.

Nathalie Royston
United States
Over 2 years using the app
January 10, 2023

Great app, helps me figure out where my traffic is coming from so I may optimize my marketing for the best results. Fast and reliable customer assistance. Highly recommend

I HAIR U
Canada
Over 2 years using the app
May 2, 2021

I just started using this app and already love it. So easy to use and so many options! Definitely an upgrade from the application I was previously using.

Gold Star Laces
United States
Over 2 years using the app
August 9, 2021

Super easy to use. The support team is unreal! Had really useful help from Holden and he sorted out my problem in minutes! Great app and great team behind the app. Highly recommend.

thefinalthird
Australia
Over 2 years using the app
May 9, 2018

Good so far can't wait to see if this helps. I'll be back in a month to let you know.

Rising Sunfpv
Australia
Over 2 years using the app
October 28, 2020

Excellent customer service! They helped me set up special request features and everything works fine. I am really happy with the app

Couture Shop
Switzerland
Over 2 years using the app
Fera Commerce Inc replied November 12, 2020

Happy to hear you were helped by the team! They are truly awesome. Let us know if you need anything else :)

July 16, 2021

I just started using this app. I like the flexibility it has to do automated campaigns and one-offs. I also like the verified customer feature. It also helped me understand my customers journey. The way the reviews display on the website is very nice. So far so good Fera!

Les Boulangers Keto / The Keto Bakers
Canada
Over 2 years using the app