Reviews (2,149)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer engagement and conversions by showcasing reviews from platforms like Etsy, Amazon, and Trustpilot. They value features like customizable review request emails, photo and video inclusions, and the ability to approve reviews before posting. The user-friendly interface, seamless Shopify integration, and responsive customer support are also highlighted as key benefits, making it a valuable tool for leveraging customer reviews to enhance business.

April 19, 2022

I love this app. I have used it to elicit reviews from customers very easily. I used to send Klayvio emails but they didnt respond to them. Fera makes it easy to write reviews directly from the email. Additonally the customer support is AMAZING, they answer immediately. Very easy to use and integrate. Holden is particularly helpful. This is by far the best reviews app on Shopify, I have tried almost all the apps available and none of them compare

The Roman Catholic Store
United States
9 months using the app
October 10, 2022

We've received numerous reviews by using Fera and since reviews really mean everything to consumers these days, we are very pleased. The app is super easy to navigate and manage and we love that we were able to start out with a free plan.

Oak & Aspen Soapery
Canada
9 months using the app
Fera Commerce Inc replied October 14, 2022

❤️Thank you for your review ❤️ So happy to hear that you have received many reviews since installing our app and that you are please with how easy it is to use and navigate 🎉!

Please reach out to us at any time if you need anything 🙂

August 2, 2021

This is the best App that we have ever came across!! Extremely user friendly. The support team are always reliable and deliver excellent customer service!

Kabayare Fashion
United States
9 months using the app
Fera Commerce Inc replied August 16, 2021

Thank you so much for your review 😁 It's great to hear that you find the app user-friendly and have had a great experience with our support team!

If you need anything, please reach out to us again and we'll be happy to help 😁

Edited October 5, 2022

Amazing support from the Fera team. The app is easy and intuitive to use. I have been thoroughly enjoying all its features. It is also reasonably priced. Highly recommended for product and store reviews. Enjoy.

Flour + Water Baking
Australia
9 months using the app
April 13, 2021

Great app to increase trust and conversion rate in my store, I would 100% recommend it to anyone who wants to boost their sales.

Neonific
Canada
9 months using the app
August 14, 2022

This has got to be one of the must-have apps on Shopify. The support is amazing and it does almost anything you can think of. They constantly improve and make it better so it's always a pleasure to work with them!

Vintage and Antique Gifts
United States
9 months using the app
September 5, 2023

The customer service at Fera via the chat feature is consistently prompt, pleasant, and super helpful. I also like that they have a few of the same customer service agents who regularly respond to messages. I've been impressed with the knowledge and resourcefulness.

Benova
United States
9 months using the app
July 26, 2022

I really like the Fera Product Reviews App. It's great to be able to clearly show how many reviews and ratings on each product page. I like the customer photo option too.

Leather Needle Thread
United Kingdom
9 months using the app
November 21, 2023

So far this app has performed amazingly! The only thing I wish it would sync reviews from the Shop app as they can't be turned off, but it surprisingly worked with our old theme, and was very easy to install and get up and running. Easy to follow directions, synced them to Google Shopping, reviews are flowing in from customers, 5/5.

Maker House Co.
Canada
9 months using the app
Fera Commerce Inc replied January 12, 2024

Thank you so much for your review 😁

So happy that our app has performed well for you and that you found it easy to install and sync!

Please reach out to us at any time if you need anything 🙂

July 20, 2023

Excellent app. I recommended 100% for every business.

Llenamos Tu Planilla
United States
9 months using the app