Reviews (6,005)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.

January 10, 2023

Great app, helps me figure out where my traffic is coming from so I may optimize my marketing for the best results. Fast and reliable customer assistance. Highly recommend

I HAIR U
Canada
Over 2 years using the app
May 2, 2021

I just started using this app and already love it. So easy to use and so many options! Definitely an upgrade from the application I was previously using.

Gold Star Laces
United States
Over 2 years using the app
December 12, 2023

I am thrilled to give this review app a 5/5 stars!
Equally impressive is the exceptional customer service provided by Roel. The support I received was nothing short of amazing. Roel went above and beyond to address my queries promptly and effectively, ensuring that I felt supported every step of the way.

Overall, I highly recommend this review app to fellow Shopify users. It not only elevates the credibility of my online store but also comes with the added bonus of outstanding customer service. A winning combination!

Shatha Al Dafai
Oman
Over 2 years using the app
Fera Commerce Inc replied January 12, 2024

Thank you for your review ❤️

It’s so great to hear that you are liking our app and the credibility that it brings for your customers, and have had a great experience with our Roel and our support team!

Please reach out to us again at any time if you need anything 😁

August 9, 2021

Super easy to use. The support team is unreal! Had really useful help from Holden and he sorted out my problem in minutes! Great app and great team behind the app. Highly recommend.

thefinalthird
Australia
Over 2 years using the app
May 9, 2018

Good so far can't wait to see if this helps. I'll be back in a month to let you know.

Rising Sunfpv
Australia
Over 2 years using the app
October 28, 2020

Excellent customer service! They helped me set up special request features and everything works fine. I am really happy with the app

Couture Shop
Switzerland
Over 2 years using the app
Fera Commerce Inc replied November 12, 2020

Happy to hear you were helped by the team! They are truly awesome. Let us know if you need anything else :)

July 16, 2021

I just started using this app. I like the flexibility it has to do automated campaigns and one-offs. I also like the verified customer feature. It also helped me understand my customers journey. The way the reviews display on the website is very nice. So far so good Fera!

Les Boulangers Keto / The Keto Bakers
Canada
Over 2 years using the app
July 26, 2022

I really like the Fera Product Reviews App. It's great to be able to clearly show how many reviews and ratings on each product page. I like the customer photo option too.

Leather Needle Thread
United Kingdom
Over 2 years using the app
November 24, 2020

Really helping support. Love the system. Amazing Ai engine designed to convey brand and boost sales. p.s. I used this app over 1 year

Monthly Korean Snack Subscription Box | SeoulBox
United Kingdom
Over 2 years using the app
January 25, 2021

Does exactly what I was looking for, super straightforward to add to my store! Had a minor issue and support was great in helping me get it sorted out.

The Easy Tile Leveling System
Canada
Over 2 years using the app