Reviews (5,851)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its AI-driven capabilities that efficiently manage customer reviews and its ability to import reviews from platforms like Etsy, Amazon, and Trustpilot. This feature enhances customer confidence and boosts sales. The app offers customizable widgets that integrate seamlessly with various website themes, maintaining aesthetics while adding functionality. Features like verified reviews and automated review requests are praised for enhancing brand credibility and trust. Merchants appreciate the easy setup and seamless Shopify integration, making it accessible regardless of technical skills. The customer service team is noted for their responsiveness and helpfulness, often providing personalized assistance and implementing custom code. This app is favored for boosting customer engagement and streamlining review management processes.

May 4, 2021

So Far so good, I will be back in 30 days to update review since today is first day. So far the layout and everything is simple.

iHealSX
United States
Over 1 year using the app
January 21, 2021

So far so good. Wish it connected with Klaviyo but not bad. I am still exploring the program. At least customer service is responsive.

HxTM
United States
About 1 year using the app
September 16, 2021

I wanted my site to feel legit. And that my customers can gain trust by seeing other customers that are real buying the same item that they like.

Jolie Fem
United States
About 1 year using the app
January 9, 2019

I like how the app is fairly easy to use. One of the functions I like is the customer's journey. It details what they did in your store so you can get a gauge of if the customer is willing to buy or not. Useful if you have a lot of products and want to see which ones have the potential to sell and which ones should be taken out of stock. Pricey app though. I'm only on the free plan, which is changing to a paid app soon by the maker and I can't really afford yet.

hack-solo.com
United States
About 1 year using the app
June 7, 2021

Very quite to respond and fixed my issue straight away. 4* as I was not able to do it myself on the app.

Wonky
New Zealand
About 1 year using the app
August 9, 2018

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Alias Men
Canada
About 1 year using the app
December 15, 2018

Haveconfigurated hope help with conversions

would be great have features to translate the content as my customer use português

Beautylet Store
Brazil
About 1 year using the app
May 25, 2021

This app is great for rewards. So far I havent had any trouble and the style is nice. You can also link other apps.

J'adored by Jody
United States
About 1 year using the app
Edited March 29, 2020

Fera and Shopify team reviewed the situation and find a solution for the problem. Thank you for the support.

SoTrendify
United States
12 months using the app
Fera Commerce Inc replied March 24, 2020

Hello SoTrendify,

Glad to hear you are happy with the resolution. :)

January 11, 2022

Todo bien, la app funciona correctamente, aunque creemos que es un poco cara por lo que ofrece, pero es práctica.

Nerety
Spain
12 months using the app