Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, enhancing customer engagement and trust. It allows importing reviews from various platforms and manual entries, generating verified social proof. The app's automated email system encourages post-purchase reviews, with AI assistance for responses. It offers widget customization, displays reviews in Google Shopping ads, and supports customer-uploaded images and videos in reviews. Many merchants commend the responsive customer support.

April 15, 2024

Really easy to use and any issues or challenges faced, I've found the live chat help so prompt at rectifying things.

The Nowhere Nation
Australia
6 months using the app
March 12, 2024

Great app and great support! I like that it's customizable to your theme and fonts.

Cheerfetti Gift Co.
Canada
Over 1 year using the app
April 23, 2024

Absolutely blown away with the customer service we received in setting up the app. Been using the app for a week now and we are very impressed with the capabilities and so excited to offer our customers the option of uploading images and videos.

Eden Perfumes SA
South Africa
6 days using the app
March 1, 2024

We just started using Fera about a month ago. The app is super intuitive to use for us and support is prompt. They respond pretty quickly and are very helpful! I would definitely recommend using this app.

Show Dawg
United States
13 days using the app
January 16, 2024

I tend to be pretty tedious in ensuring that the apps we add to our Shopify store match the rest of our branding. I contacted Fera with a singular question which then turned into quite a few updates and Roel quickly assisted me in making quite a bit of magic happen.

We just launched and the ability to sync our Amazon reviews and introduce automated review requests has been a game changer for us!

Klock Werks
United States
About 1 month using the app
Fera Commerce Inc replied April 1, 2024

Thank you so much for your review ❤️

Congratulations on the launch and thank you for trusting us to help you gather your reviews!

We are so happy to hear that you had a great experience with Roel fro our support team and have been able to ensure that our app matches your store’s branding 🎉

As always, please reach out to us at any time if you need anything 🙂

January 27, 2024

Automates the review process so that its completely hands off for me. Its amazing and I think my customers appreciate the incentive.

PINE 617
United States
4 months using the app
Fera Commerce Inc replied April 1, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

Please reach out to us at any time if you need anything 🙂

March 1, 2024

Great review app, and the team is terrific about customizing placement to fit our template - amazing that they can do it remotely!

Cunningham Piano
United States
28 days using the app
April 17, 2024

Very helpful staff. They understand your issues and respond with good advice.

international-filter-products
United States
7 months using the app
April 17, 2024

Quick response, helpful and a great experience. Perfect customer service.

All Barks
Australia
3 months using the app
March 20, 2024

An Absolute Joy to Use!

I just had to drop a review here because I've been so impressed with this app! Right from the start, it's been super easy to use. I've tried out plenty of apps before, but this one is by far the most user-friendly.
Their customer service team is top notch – Roel solved my issue in a matter of minutes.

It’s been a hassle-free, enjoyable journey, and I highly recommend it to anyone looking for an app that’s both incredibly easy to use and supported by a fantastic customer service team.

Amica Jewels
Germany
1 day using the app