Reviews (2,145)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer engagement and conversions by showcasing reviews from platforms like Etsy, Amazon, and Trustpilot. They value features like customizable review request emails, photo and video inclusions, and the ability to approve reviews before posting. The user-friendly interface, seamless Shopify integration, and responsive customer support are also highlighted as key benefits, making it a valuable tool for leveraging customer reviews to enhance business.

November 14, 2022

This app has a ton of customization options and I love that it pulls from our Google reviews as well. I really like the incentive emails sent to customers too. I needed help adjusting a few things and the customer service was almost instantaneous and very clear and helpful. I wish every app was like this!

The Rescue Kit Company
United States
6 months using the app
January 23, 2022

this app is really great and easy to use, the reviews show up on every product page and ive had alot of customers redeem discounts

ILashX™
Canada
6 months using the app
May 3, 2022

I was one deleted this app since I did not finish the setting up.
I thought the automatic review request was annoying. The translation made the email like a scam email.
I was wrong at that time. I could not find any other app better than this so I reinstalled and finished the translation by myself.
I start using it again now and I find it charges fairly.

Protato Health
Hong Kong SAR
6 months using the app
March 4, 2020

Amazing app with amazing customer service specially HOLDEN .. He can do whatever you ask. I learned a lot from him

Time Center
Jordan
6 months using the app
Fera Commerce Inc replied March 11, 2020

Holden is the best, isn't he? We are so proud to have him on our team. Thanks for the positive review :)

May 5, 2022

great app, excellente widgets. highly recomment this app to anyone looking to add urgency, reviews and social proof to their site

Boldy
Chile
6 months using the app
December 13, 2023

Lots of features & easy to use.

ForeverNewborn
United States
6 months using the app
April 19, 2024

Ive been really happy with Fera. Great customer service and super easy to use. Highly recommend

Nurse Chill
Australia
6 months using the app
July 7, 2023

Great app. Drives sales and customer engagement. Customer service above excellent. Have used Fera on multiple stores for years and I've never been disappointed. A+

Wholesale Wheat Cents
United States
6 months using the app
November 24, 2022

Great with lots of easy formatting options and easy to use for both the merchant and reviewer. Simple and effective

fridahworldwide
Australia
6 months using the app
Fera Commerce Inc replied November 27, 2022

😁Thank you for your review and thank you for trusting us to help you gather your reviews!😁 We are so happy to hear that you find our app simple and effective for your Shopify store.

Please reach out to us at any time if you need anything 🙂

May 17, 2023

Easy to use, doesn't give me a headache, makes people buy more things. I am an absolute technology caveman but I still figured this out.

BRICKROAD
United States
6 months using the app