Reviews (6,028)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate review requests and import reviews from platforms like Amazon and Etsy, boosting review volume. The inclusion of customer photos and videos in reviews adds authenticity. Its customizable widgets integrate seamlessly with various website themes, and the user-friendly interface facilitates easy setup and navigation. The support team is also praised for their quick and effective assistance.

November 29, 2022

Fera is a great app to stay engaged with your customers and also influence new customers to go with you over the competition.

Window Tint Supplies
United States
About 4 years using the app
March 22, 2022

I've used this app before and am coming back to it because I just haven't found another app that works this well.

Betty's Marketplace
Canada
About 4 years using the app
April 3, 2022

We found this app randomly and it was one of the best finds. We switched to it from another app and the features they offer are great

Emprada
United States
About 4 years using the app
November 19, 2021

Had a website glitch and the team was very rapid in responding and getting it fixed. I was shocked at how fast the service was and thought I would have to wait days for a fix. Having a glitchy site was stressing me out and the agent took those worries away. Very Impressed with the rapid response and lightning fast resolution

Tetramode® | Psy Styles
United States
Almost 4 years using the app
April 13, 2022

Holden from the CS team was super helpful to us, and fixed all our issues super quickly. Highly recommend him and this app.

Retykle
Hong Kong SAR
Almost 4 years using the app
October 9, 2022

We use this app to track shopper activity live and create purchase urgency. It works very well for what we need.

Petit Co.
Australia
Almost 4 years using the app
September 24, 2021

Very useful app and great/quick customer service, was stuck with some customization, their prompt response made the whole customer care experience awesome.

The Blingspot Studio
Pakistan
Almost 4 years using the app
February 6, 2018

Increases your conversions so you make more money. Easy to use, great support, and integrates with ease. A+

Balance Bracelets
United States
Almost 4 years using the app
May 12, 2023

amazing app must have if you want your reviews to be organized better. also theres a free option which is convenient.

Swancoast
United States
Almost 4 years using the app
April 13, 2023

Looks great, does what it needs to do, gives real social proof data unlike others and customer support rocks.

Thodio - Iconic Wireless Speakers
Netherlands
Almost 4 years using the app