Reviews (5,996)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and trust through its review management system, noting increased sales and better Google rankings. Key features include customizable review widgets, the ability to import reviews from platforms like Amazon and Etsy, and automated review requests. The app is also praised for its user-friendly interface and seamless integration with Shopify. Exceptional customer support is frequently highlighted, with the team providing quick, knowledgeable assistance and customized solutions.

January 31, 2018

This is a great app. Very classy :)

Earth Appliances
Serbia
About 2 hours using the app
October 14, 2023

I needed an app that would let me offer customers a % in exchange for leaving a review and this does that. It was easy to set up and the customer service was great when I needed help. Highly recommend.

The Bookish Den
United Kingdom
About 2 hours using the app
March 20, 2022

Hi, This is my first time using this app and Holden helped me out at 10pm on Sunday. I did not think I would get any help since it clearly said that they would not be available until normal business hours tomorrow. This is top-quality customer service I received from Holden today and highly recommend this app to all small businesses decided what affordable review-based app that lets customers add photos and videos. I myself am using an app like this for the first time and am happy with the result so far. Now since this is my very first day using the app I will be sure to post a updated 1 month review on the consistence of quality. Based on tonight's clear evidence of great customer support/ live chat, I am sure it will still be AMAZING like Holden. Until later friends.

Sabrina Breanna Skin Care and Hair Care
United States
About 2 hours using the app
September 15, 2022

I have only just started using Fera, but so far it has been super easy to use and I just received my first review!

Eleventh House Apothecary
United States
About 2 hours using the app
August 27, 2021

so far so good. pricing wise it seems quite competitive. the widgets are simple and modern compared to other apps i've used before. in a way, its not just product reviews they do, also some widgets and things related to social proof. great for new stores

Tani Comfort
Hong Kong SAR
About 2 hours using the app
November 16, 2021

Awesome customer service. All of my customising request is handled quick and properly. I recommend it.

Citron Australia
Australia
About 2 hours using the app
June 17, 2021

Day 1. So far, so good. Customer support is very good. Widget installation was very easy, given how much trouble I've had in the past with similar review apps.

Trimly
Australia
About 2 hours using the app
June 24, 2021

This app has many customizable features and it is very easy to use. It is user-friendly and also very functional.

Digital Planner Start
United States
About 2 hours using the app
June 27, 2023

The app works really well for our store. It provides a lot of customization options and also has multiple import features.

Chumbak
India
About 2 hours using the app
September 7, 2022

Just downloaded this app. seems easy so far. time will telll...................................................

Flint's Woodshop
United States
About 2 hours using the app
Fera Commerce Inc replied September 15, 2022

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

Please reach out to us at any time if you need anything 🙂