Reviews (2,126)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for showcasing customer reviews with options to add photos and videos, enhancing trust and store presentation. They praise its ease of use, professional interface, and customizable automated review request emails that boost engagement and conversions. The support team is noted for their quick and effective responses. Additionally, its affordability and seamless Shopify integration, including features like review management and automatic syncing, are highly valued.

August 23, 2019

Good app. does what it says. However, it ended up being expensive for the limited usage we were giving it.

The Rotten Fruit Box
Portugal
4 months using the app
October 24, 2023

Easy to use with great team that's there to troubleshoot on the fly. All the features you want in a review app without the unnecessary add ons and higher prices of other apps

OFFFIELD
United States
4 months using the app
December 8, 2022

Customer service is fantastic. Every time I have a small issue, they are quick to respond and fix the problem! They have even gone out of their way to update some features of my widgets to make it more cohesive with the page, which was just above and beyond. All of my store's previous reviews were on Google, so this app has been enormously helpful to be able to display those reviews on our new site.

JAB Jewelry Works
United States
4 months using the app
August 29, 2023

Easy and useful. Thanks for the great app. We'l be using this for a long time and planning to upgrade plan when feasible

Pure Plant Protein
Australia
4 months using the app
July 21, 2020

Fera has 5 star customer support! They are super fast, and super helpful! I highly recommend them!

The Ice Lion
United States
4 months using the app
Fera Commerce Inc replied July 22, 2020

Yeeeees! We take pride in helping out awesome customers like you. As you know, you can reach out to us with any questions you may have. Have an awesome summer!

April 28, 2022

I've been using the widgets and social validation, love it so far!
It's great they have the option to customize the JavaScript code, it allows for great customability

Daline Nails
Australia
4 months using the app
March 29, 2022

Great app with good authority that can help customers to build trust in us. I love how customizable it is for us to put down the widget. Cheers!

mostwantedusa
United States
4 months using the app
January 28, 2022

This app is great and the developers are very helpful towards my needs. Highly recommend them for your needs

Carroten
Australia
4 months using the app
April 20, 2023

I have had a great experience. I did a lot of research before choosing which app to work with, and I'm glad I chose Fera. Their customer service is the best, always supportive and ready to help. I highly recommend them.

Trendy Seconds
United States
4 months using the app
November 24, 2023

The app is perfect, and support is even more perfect.

ModerenDom
Bulgaria
4 months using the app