Reviews (6,028)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate review requests and import reviews from platforms like Amazon and Etsy, boosting review volume. The inclusion of customer photos and videos in reviews adds authenticity. Its customizable widgets integrate seamlessly with various website themes, and the user-friendly interface facilitates easy setup and navigation. The support team is also praised for their quick and effective assistance.

April 18, 2021

Eine wirklich nützliche Anwendung, um die Kunden dazu zu bewegen, Bewertungen zu hinterlassen.......

Corkando GmbH
Germany
Over 3 years using the app
July 9, 2021

Une très bonne application, très pratique ! Toujours un plus pour le client d'avoir des avis sur les produits qu'il désire !

Indian Motorcycle France - Shop
France
Over 3 years using the app
December 15, 2020

Great app! Very useful to my site. I use it to feature my reviews and testimonials. Team is always there to assist as well!

Chic Radiance
United States
Over 3 years using the app
August 21, 2019

Great app. Simple and valueble. Helps you to send notification to every visitor in the way that is not agressive.

Green Friday Shop
Spain
Over 3 years using the app
December 24, 2020

This is actually one of the best apps i use, everything is super useful. Conversion rates have changed alot since i installed the app. What really amazed me is that they reviewed my website and gave me reccomendations FOR FREE. Thanks alot :)

Zhivago
Egypt
Over 3 years using the app
Fera Commerce Inc replied December 28, 2020

YAY! We are happy to hear that. Thank YOU for your awesome review :))

February 4, 2021

Great customer service by both Holden & Roel. They've been incredibly helpful with the set up. The app is very customizable and straightforward to use. Automate review collection to save time & build social proof!

Station Cold Brew
Canada
Over 3 years using the app
February 27, 2021

Very happy so far. The installation was easy and I'm curious to see how well it will perform in the shop.

SOLLY
Germany
Over 3 years using the app
April 10, 2021

Excellent app, great value for money. The staff are brilliant and very quick to make improvements/ customisations. Even help quickly on the weekends. Can't recommend highly enough

Roots Plants
United Kingdom
Over 3 years using the app
March 13, 2021

This app helps me know what customers want. I like that they have the option of adding not only photos but video as well. I like that I have to approve the review before it is submitted to my website.

Bundle Fabric
United States
Over 3 years using the app
November 4, 2021

I was using the free Product Reviews app from Shopify for a few years and today I switched over. It was pretty easy to switch and automatically import all my reviews. I love the increased functionality and control I have. I have multiple products that are the same but listed separately for different colors and I love that I can group the apps so the reviews show on all pages for the same style! The customer service was great too. As with any new system, I had lots of questions at first and I was able to chat with Holden from the Fera team all day with my questions. It was like having an in-office setup assistant right there with me and he even did things on the back end that I couldn't figure out and sent me screen recordings of how to do things myself. Super helpful. For such a small monthly cost, this is a crazy amazing upgrade from the free app. Highly recommend.

Topaz & Pearl
United States
Over 3 years using the app