Reviews (6,028)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to automate review requests and import reviews from platforms like Amazon and Etsy, boosting review volume. The inclusion of customer photos and videos in reviews adds authenticity. Its customizable widgets integrate seamlessly with various website themes, and the user-friendly interface facilitates easy setup and navigation. The support team is also praised for their quick and effective assistance.
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this app has been extremely helpful for setting up my customised items. and the automated emails are great as well
Great app to increase trust and conversion rate in my store, I would 100% recommend it to anyone who wants to boost their sales.
Best part about this app is their customer service. Their customer chat is not by a chat bot. They were able to fix my website's html code and activate my widgets for me!!! Thank you so much! I will definitely be sticking to Fera!
Great app- very easy to use and user friendly - and Jameela from the team has been fantastic at helping us with other recommendations site wide. Would definitely recommend.
Great Product, helps to make the website more engaging and "alive" with tracking transactions and customer's activity.
I think it helps create a sense of urgency for customers, which drives sales. I have been using it for a year and so far so good.
Thanks for being a long term, loyal customer! We appreciate the great review too :)
Amazing app. One of the first I added to my shop. Customer service is always quick to respond. TY for existing!
You are welcome. TY you being a customer. We appreciate you and this review!
I’m using the app to analyze how to improve my conversion rate. So that I am able to identify my areas where I can improve my store to yield a better return.
Thanks for the review!
Let us know if you need any help with that.
You can view your customer and shopper journeys to see where your customers are leaving your site and what they are interacting with.
Really solid app! Easy to customize and integrate, has brought us lots of conversions. Would recommend!
I researched a lot of apps before landing on Fera. We've been using it for 2 months now and hasn't been disappointed -- interface is smooth and clean. Only feature I would request is the ability to ask a customer to re-edit a review that they submitted.