Reviews (6,021)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer engagement and trust through verified reviews from platforms like Amazon, Etsy, and Trustpilot. They appreciate the customizable widgets, automated review requests, and seamless integration with Google and Amazon. The user-friendly interface and responsive support team are also notable benefits. Continuous updates, including AI features and improved API capabilities, contribute significantly to business growth.

February 16, 2018

Amazing really love this app can’t wait for it to generate me money

Glambox Accessories
United States
15 minutes using the app
September 13, 2018

Easy setup, only took a couple of minutes. im very interested to see what comes from this app. the urgency needed upon window shoppers is what i plan on focusing on.

CGS Clothing
United States
15 minutes using the app
Edited June 25, 2023

So easy to use, downloaded and installed and set up in just a few minutes, used the Youtube video to show me how to do it.

Changed my mind, what a pain to use. Hard upsell.

ButicValentina
United Kingdom
17 minutes using the app
November 9, 2021

I wanted to be able to easily add review to my website! it seems very easy to use. Time will tell, but I am hopeful it will help me to add nice looking reviews to the site.

Moss + Pearl Soap Company
United States
14 minutes using the app
November 27, 2018

I uninstalled this app after 30 min. it had issues integrating and I just didn't have time to go through the manual code process. this was at midnight.
at 2:37 am i awoke to this message from them
Subject: Your Store's Data Will Be Deleted In 20 Hours
You or someone at your company uninstalled the Fera.ai app or Fera.ai has lost connection to your store. In order to comply with GDPR we will be deleting all custom and store data that Fera.ai has compiled to help your store increase sales. You will not be able to recover this data after deletion.
To ensure this does not happen, or if you believe this was a mistake, please re-install the app and re-connect fera.ai to your store.

Here I am at 3am onto support at Shopify where they explained that NO App Developer can delete Data from our store Only Data the app developer has on their end. Big relief.

The subtly is not lost on me, It was intended to scare you into reinstalling the app. I have uninstalled many apps for various reason and have never had an email like this.

Whilst you have a legal obligation to remove store data from your servers do not use this as a means to keep a customer. when Uninstalling it tells us the data will be deleted.

Samson & Charlie
Australia
16 minutes using the app
Fera Commerce Inc replied May 3, 2019

Hey there! I think there is a misunderstanding about what that email says. The message that you received was letting you know that your store data was being removed from Fera's system so that we would no longer have details about your store (including product information, sales, etc.)

Since you removed the app from your store, this message was sent to you because, as you mentioned, we are in compliance with GDPR rules, which stipulate that we cannot access any stores data once they've deleted the app. This email is sent to all merchants to confirm with them that we are following the rules. We would never use intimidation to keep a merchant using our app.

February 28, 2019

totally misleading says its free buts try to charge you for monthly at $49.99 for a whole year ,.

Livid Tee®
United States
16 minutes using the app
Fera Commerce Inc replied March 1, 2019

THIS REVIEW IS INACCURATE!

You will NOT be charged for your 1-year trial.

This person didn't read the trial authorization screen...

Try it for yourself and you will see - no charges. It really is a great deal. 😁

June 8, 2023

Not Suitable for Aliexpress. They do not offer to import revies from aliexpress. someone suggested me this but DISAPPOINTED

WAANOR
United Kingdom
12 minutes using the app
Fera Commerce Inc replied June 9, 2023

Hey, hey!

At the moment, you can only import reviews from CSV, Amazon, Etsy, Facebook and Google, but you can't import directly from AliExpress yet.

Can you please let us know who told you this information? We haven't announced this anywhere.

Best regards,
Vasko - Fera Team.

January 20, 2018

I wish it had a function where you can customize the option where the customer is looking at the product

M H Production
United States
10 minutes using the app
July 18, 2017

Amazing. I've been looking for weeks to find a great app to use to create a sense of urgency on my product pages that is also well designed & easy to use.

Thanks Banana Stand! 5 stars.

My Massage Table
United States
March 28, 2018

so far so good. i like what i see. the get by timer will have to change since im dropshipping from china but we will get there

Bitcoinfever
Canada