Reviews (2,122)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for showcasing customer reviews with options to add photos and videos, enhancing trust and store presentation. They praise its ease of use, professional interface, and customizable automated review request emails that boost engagement and conversions. The support team is noted for their quick and effective responses. Additionally, its affordability and seamless Shopify integration, including features like review management and automatic syncing, are highly valued.

September 8, 2022

It is so easy to install and use! The automations for sending followup review requests post purchase are really well designed. So happy with this app so far!

Back to Basics
United States
4 months using the app
Fera Commerce Inc replied September 15, 2022

Thank you for your review! So happy to know you are liking the automatic review requests feature and liking the follow-up feature! 🙂

Please reach out to us at anytime if you need anything 🙂

June 10, 2022

Very pleased with the App and the team – particularly, the customer service and response times have been outstanding. The App is working exactly as we need and we have been able to style all aspects to seamlessly tie in to our brand.

G.O.A.T House of Creative
United States
4 months using the app
August 4, 2021

awesome app at affordable price. helps me a lot to understand the behaviour of customers. Not just a product review app.

Grama Wear
Canada
4 months using the app
Fera Commerce Inc replied August 16, 2021

❤️Thank you for your review❤️ It's so nice to know that you are liking the other features of our app! Thank you for trusting us to help you gather reviews❤️

Please let us know if you need anything!

March 24, 2023

Amazing app, mobile friendly and on top of that, superb support. Fixed all my minor layout issues as per my design in no time! 10/10

Little Giants
Pakistan
4 months using the app
Fera Commerce Inc replied March 28, 2023

❤️Thank you so much for your review!❤️

We are so happy to hear that you are liking our mobile version and have had a great experience with our support team 🎉

Please reach out to us again at any time if you need anything 🙂

November 25, 2024

very simple and guided set up

Wonderland 3D Printing
United States
39 minutes using the app
April 13, 2018

Cool - Thanks Guys... Great app............................................

Fine Wild
United Kingdom
4 months using the app
October 19, 2023

OK I am fairly new to Shopify (have used other platforms for years) and have tried a few similar apps but some I just could not understand how to get working or they were difficult to tweak to meet my business needs. I have now been using Fera for a couple of months and I am hooked, easy to setup and easy to customise, and it must be working as I have been receiving more positive customer feedback than ever before.

VIP Essentials Soaps & Candles
Australia
4 months using the app
Fera Commerce Inc replied January 12, 2024

Thank you so much for your review 🙂

We are so happy to hear that you are liking our app and have already seen an increase it customer reviews 🎉

Should you need help, please reach out to us at any time if you need anything!

February 11, 2021

¡Great app and amazing support, highly recomended! ¡Great app and amazing support, highly recomended!

Redline® Medical Equipment
Mexico
4 months using the app
June 28, 2022

Easy to use - easy to add to website and set up automated emails asking customers for reviews. Looks good and great customer service.

The Paper People Greeting Cards
New Zealand
4 months using the app
July 4, 2024

Better app than Judge.me by far. The visuals are better and the star ratings show the average rating the product has which Judge.me doesn't have. Overall the customer support was helpful and informative. Highly recommended!

Lightswire
Canada
About 19 hours using the app