Reviews (5,851)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its AI-driven capabilities that efficiently manage customer reviews and its ability to import reviews from platforms like Etsy, Amazon, and Trustpilot. This feature enhances customer confidence and boosts sales. The app offers customizable widgets that integrate seamlessly with various website themes, maintaining aesthetics while adding functionality. Features like verified reviews and automated review requests are praised for enhancing brand credibility and trust. Merchants appreciate the easy setup and seamless Shopify integration, making it accessible regardless of technical skills. The customer service team is noted for their responsiveness and helpfulness, often providing personalized assistance and implementing custom code. This app is favored for boosting customer engagement and streamlining review management processes.

Edited May 23, 2018

Good app so far but need to add a review to unlock full features to so I can really use the app so here is my review............

Journeyintothewild
United States
11 months using the app
September 1, 2021

I used this app to submit a request for reviews for my store. It was so easy to do. I do wish there was a way to better customize the messages but otherwise, it was really nice.

aboutthe
Canada
11 months using the app
Fera Commerce Inc replied September 1, 2021

🙂Thank you for your review🙂 Thank you for trusting us to help you gather reviews for your store!

If you need any help or have questions, please reach out to us at any time🙂

December 14, 2020

Kinda confusing but I’m trying to get it to work for me. Nice interface can’t wait to see how it works for my shop thehoneydripp.com

honeydripp
United States
11 months using the app
October 12, 2017

I've not long installed this app, it does what it is intended to do. Had two sales since installing, not sure if that's the app that has helped, I will see how it goes.

Beefyteez
Canada
11 months using the app
Edited July 12, 2018

Successful but text does not support other language, only english

Fit Bra
Türkiye
10 months using the app
July 15, 2023

So far pretty good :) I am still trying to set it all up but so far it has worked better than competitors

Southern Amarok
New Zealand
10 months using the app
June 9, 2018

It looks easy to use, I'm going to try, I think it's very nice app

Ellune
France
10 months using the app
April 14, 2019

c'est un bon produit, intéressant ! beaucoup de fonctionnalités, Ça permet de configurer d'autres fonctionnalités intéressantes pour l'urgence et la preuve sociale

babinous
France
9 months using the app
Edited January 9, 2020

This app is awesome! It has helped me grow my store tremendously. It is an easy to use app, everything is easy to read and understand even if you are new to having your own site.

Queen Lee's Hair Extensions & More
United States
8 months using the app
Fera Commerce Inc replied February 4, 2020

Happy to hear that Fera has helped you grow. If you are looking to add new functionality or need help with anything at all, please reach out to us :)

March 3, 2021

4 stars for one reason: The initial learning curve is steep. This app is confusing and hard to grasp. However, ALL 4 stars go to the customer service. Basically this app is a perfect alternative to more expensive review apps. So if you get stuck just open the chat and have them help you out.

The Starfaces
United States
8 months using the app