Reviews (2,122)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for showcasing customer reviews with options to add photos and videos, enhancing trust and store presentation. They praise its ease of use, professional interface, and customizable automated review request emails that boost engagement and conversions. The support team is noted for their quick and effective responses. Additionally, its affordability and seamless Shopify integration, including features like review management and automatic syncing, are highly valued.
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Good Product
I'm not sure what happened because I had been using this app for a few years. It seems they had a rebranding of some sorts. Everything looks different plus all of the reviews I had have been deleted. I won't be using this app anymore and I cannot and will not recommend this app to anyone moving forward.
This app has been the reason that so many have become customers.
I have used many apps on Shopify to help improve my clients' results, and I must say that Fera has been invaluable in this process. The team at Fera, particularly Holden and Joel, exemplifies the level of service I value—quick, polite, and extremely knowledgeable. This app will always be my first choice for all my website needs.
I love how easy Fera is to use for both my and my customers. And the customer service has always been great!
Great service provided. Really created trust on the website for our customers being able to clearly show our great customer reviews. Easy to use and customer service has been great.
Responsive Customer Care Team
Really easy to use for my business, always great customer service resolving issues within minutes. Love using Fera!
As a business owner, finding an app that balances functionality and affordability is crucial. Fera stands out as the perfect solution. After testing multiple options, Fera emerged as the clear winner in terms of performance and cost-effectiveness.
Excellent translation capabilities for non-English stores. Customer support is fast & very helpful.
On the free plan, the number of automatic review requests is low at 10. Other than that, an excellent app.