Reviews (2,059)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for showcasing customer reviews with options to add photos and videos, enhancing trust and store presentation. They praise its ease of use, professional interface, and customizable automated review request emails that boost engagement and conversions. The support team is noted for their quick and effective responses. Additionally, its affordability and seamless Shopify integration, including features like review management and automatic syncing, are highly valued.
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Very user friendly and easy to integrate in all platforms, and the customer service is excellent! They are very helpful in many ways!
Only started using this app but so far everything is great. Hope to see it boost my SEO soon once the reviews start rolling in. Another point is the customer service is just top notch. Especially Jay, who has constantly been an angel in disguise and has swooped into with fixes and other tips to run the reviews on my site seamlessly.
Fast active and helpful customer support. I look forward to growing my customers and social proof through their app. Easy to use, and if you've got issues, just let them know and they'll help out. I worked with two of their support teams and all provided great service.
Thank you for your review!
It is great to know that you are liking our app and how easy it is to use and have had a great experience with our support team.
Please reach out to us at any time if you need anything 🙂
Easy to use, helps out a lot. Would recommend! The widgets are very helpful and customizable, which is nice.
Thanks for this review🙂 We're grateful to know that you are liking the app and find it easy to use❤️
Please let us know if you need anything, our support team is here to help❤️
Got a response from fera team in a very short time. Good job!=========== Service is back now. I'll keep this review in 1 star until I get a satisfied answer or solution for this temporary service down risk. =========== The service is down now!!!! I cannot even access Fera main page - fera.ai!!!! What's going on?!?! =========== Good integration with Shopify! We decide to use this tool to increase our conversion rate through its incentives feature!
The app meets the expectation for getting the product and store reviews from the customers. The pricing is also quite reasonable compared to what other review apps charge.
❤️Thank you so much for your review❤️ It's great to hear that you found our app up to your expectations and find our pricing reasonable!
Please reach out to us at any time if you need anything 🙂
Great Experience here it has so many feature or easy to use
Customer service is so good, fast and very helpful.
Automates the review process so that its completely hands off for me. Its amazing and I think my customers appreciate the incentive.
Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!
Please reach out to us at any time if you need anything 🙂
Excellent app. Easily integrates all the required channels for review.
Would recommend this to all store owners.