Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, enhancing customer engagement and trust. It allows importing reviews from various platforms and manual entries, generating verified social proof. The app's automated email system encourages post-purchase reviews, with AI assistance for responses. It offers widget customization, displays reviews in Google Shopping ads, and supports customer-uploaded images and videos in reviews. Many merchants commend the responsive customer support.

April 22, 2024

If you're looking for great alternatives for product reviews app, get this one! Super easy to use and wonderful customer service!

Tough Mamas
United States
11 days using the app
December 18, 2023

We've been using the Fera Product Reviews App on our website, www.stamplab.com.au, for around six months, and our experience has been outstanding. This app has given us significantly more control over how our brand is presented, which is crucial for us.

One of the standout features of Fera is its seamless integration into our site theme. The process is entirely automated, removing the hassle of manual input, which has been a game changer for us. This ease of integration means that we can focus more on our business without worrying about the technicalities of managing online reviews.

Another key aspect that we appreciate is the verification process for reviews. In today's digital landscape, trust is everything. Fera ensures that all reviews are verified, which has markedly increased their credibility. Our customers seem to appreciate this aspect too, as we've noticed a significant increase in responses and engagement on our site since implementing this app.

The impact on our brand image has been noticeable. With more authentic, verified reviews, new customers gain confidence in our products more quickly, leading to better customer experiences and loyalty. The control over brand presentation that Fera provides has allowed us to shape our online presence in a way that truly reflects our values and quality.

If you're looking for an efficient, trustworthy, and user-friendly product review app, Fera is the way to go. It's not just an app; it's an enhancement to your overall customer engagement strategy.

Stamp Lab
Australia
About 1 year using the app
Fera Commerce Inc replied January 12, 2024

Thank you so much for your detailed and glowing review ❤️

It is so wonderful to hear that you’ve had a great experience with our app and have seen/had noticeable impact since using using it!

We know that reviews help boost trust with current and prospective customers and it is great to hear that you have seen a change and boost in customer confidence 🎉

Please reach out to us at any time if you need anything 🙂

April 3, 2024

This app is SO user friendly. I am relatively a technical novice and was able to get smoothly up and running. When I did come across a couple small questions, I jumped on their chat support and received the quickest, nicest and most efficient help from their customer support (Roel). Even if what I was asking was not technically available yet in the app, Roel was ready to go with workarounds that worked just as good and were able to be implemented in seconds to solve everything I needed. I am so happy we switched to Fera for our reviews!!! The app is great and the customer support service has me sold!

MagiMo Boxes
United States
About 18 hours using the app
March 21, 2024

I'm so impressed with this app. Anytime I need help customer service is available through chat and have been extremely helpful and knowledgeable about Fera.

Infusion
United States
7 days using the app
March 26, 2024

Very Good Experience with optimizing Product reviews and Ad videos.

Fit Fam Collective
Qatar
17 days using the app
January 19, 2024

Fera has really helped in gaining more customer reviews. The process involved in getting reviews can be hard but Fera makes it seamless the reviews present beautifully. I can't wait to see more of fera

Hapu Helpers Store
New Zealand
About 2 months using the app
Fera Commerce Inc replied April 1, 2024

Thank you so much for your review ❤️

Thank you for trusting us to help you gather your reviews and it's so great to hear that we have been able to help you gain more customers 🎉

Please reach out to us at any time if you need anything 🙂

January 8, 2024

Great app, have been using it a while now and its awesome. Love the fact that you can import Etsy reviews!

Bridal Delights
Australia
7 months using the app
Fera Commerce Inc replied April 1, 2024

Thank you so much for your review 🙂 and trusting us to help you gather your reviews!

It’s too great to hear that you are liking our app and the Etsy import feature!

Please reach out to us at any time if you need anything 😁

January 10, 2024

Absolutely fab app , we now have over 2000 reviews imported seamlessly from etsy to shopify , the team is amazing support is almost instant and always perfect could not be happier

Etnix
Australia
8 months using the app
Fera Commerce Inc replied April 1, 2024

Thank you for your review ❤️

So happy to hear that you’ve liked import feature and have been able to use it to import your Etsy reviews!

As always, please reach out to us at anytime if you need anything 🙂

February 17, 2024

Nice Support Advisors always try to solve the issue and one of the Advisor today I talk with was Holden a nice man

PikPk
United States
2 months using the app
January 27, 2024

This app is among the top choices for reviews. I've integrated it into all my Shopify stores and enthusiastically recommended it to all my friends. HOLDEN, in particular, is incredibly helpful and ensures prompt communication without a doubt!

The Modest Homes
United States
4 months using the app
Fera Commerce Inc replied April 1, 2024

Thank you for your review ❤️

We are so thankful that you recommend our app to your friends because you enjoy our app and we are so happy to hear that you’ve had great experiences with our support team and Holden in particular 🎉

As always, please reach out to us at anytime if you need anything!