Reviews (6,005)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.

September 8, 2021

I downloaded this app for my site that is launching in a couple of days. It has been simple to set up and easy to use. The setup has been nice and easy, so I'm hoping once the reviews come in that this will continue. I will leave another review once it's been running on my site for a bit. So far, so good though.

Homestead City Dwelling
United States
About 2 years using the app
September 8, 2021

If your looking for a good review app this is it. Great customer service, the app is smooth and easy to use. Definitely the best review app on shopify.

Price Connection
United States
About 2 years using the app
March 4, 2021

Perfect for tracking customer journeys!! Very insightful when trying to understand where the customers are finding the most value and what products they are interested in.

Shop Pretty Pieces
United States
About 2 years using the app
July 28, 2021

I use this app for the review process for our clients as well as the shopping experience. The ability to see the shoppers journey as been great.

Happy Hemp Head
United States
About 2 years using the app
October 19, 2021

Easy to use, easy to customize; Fera your app is awesome, maybe you can help Quickbooks improve their app :)

Dragon Bicycles
United States
About 2 years using the app
January 13, 2021

Loving Fera for social proof! Plus we're learning so much about our shopper journeys so we can optimize.

Shop Taurah
Canada
About 2 years using the app
Fera Commerce Inc replied January 18, 2021

Amazing! Data makes perfect. Glad you are liking the shopper journey feature and using it to optimize your conversion rate.

October 10, 2023

I honestly recommend this app, and the support team is amazing!

THE OOZIE
Lebanon
About 2 years using the app
March 23, 2021

I like the picture feature and the fact that I can review the reviews as well. It is also amazing that videos can be uploaded

onesmarket
Canada
About 2 years using the app
March 24, 2021

Super easy to use, even with beginner. With Fera, I can start to share guests' review, reply them & many other functions just by a click in Fera dashboard.

P4SKIN
Canada
About 2 years using the app
July 11, 2022

I received excellent customer service from Holden at Fera. Very punctual and helpful. I would recommend this app 100%

Fiika
United Kingdom
About 2 years using the app
Fera Commerce Inc replied July 13, 2022

Thank you for your review🙂 It is wonderful that you had an excellent experience with Holden! Thank you for trusting us to help you gather your reviews, if you need anything, please reach out to us at any time again 🙂