Reviews (6,005)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.

January 29, 2018

So far so good. Just installed this month. Hoping to build conversions.

Judah Tribe Apparel
United States
Almost 2 years using the app
October 25, 2021

Very helpful staff in assisting me with my needs, they get back to you straight away and fixed my issues.

Kind Hamper Co
Australia
Almost 2 years using the app
November 14, 2021

Great app. So far it has been easy to use and understand. I would diffiently recommend to others out there

Only Pretty Things
United States
Almost 2 years using the app
April 4, 2018

Simple to navigate, powerful to use!

Blake Grigsby
United States
Almost 2 years using the app
June 27, 2023

I recently had the pleasure of using the fera.ai app for my Shopify store, and I can confidently say that it has revolutionized the way I engage with my website visitors. This app is an absolute must-have for any online business, and I cannot recommend it highly enough. From its remarkable features to its stunning design, layout, and widgets, fera.ai has surpassed my expectations in every aspect.

fera.ai offers an impressive range of features that will blow your mind. Its comprehensive suite of tools is designed to enhance customer engagement, boost conversions, and create an immersive shopping experience. The social proof widgets, and personalized recommendations have proven to be incredibly effective in establishing customer trust and urgency.

But what truly sets fera.ai apart from other apps is its exceptional design and layout. The widgets seamlessly integrate into my website, elevating its overall aesthetic appeal. The customization options available are extensive, allowing me to perfectly align the look and feel of the widgets with my brand. However, it is the exceptional customer service provided by Holden, the dedicated representative, that truly makes this experience outstanding.

Holden went above and beyond to assist me in customizing the widget layout and design to match my brand identity flawlessly. His level of resourcefulness, professionalism, and expertise was truly remarkable. I was amazed by his quick response time and his ability to consistently exceed my expectations. Holden is a true rockstar and an invaluable asset to the company. His assistance made a significant impact on my website's appearance and performance.

Holden's remarkable customer service extended beyond mere knowledge and helpfulness. He approached our interactions with cordiality and kindness, demonstrating a genuine commitment to ensuring my satisfaction. He patiently listened to my requirements and provided insightful suggestions that greatly enhanced the overall user experience on my website. His level of dedication and attention to detail was exceptional, leaving no stone unturned.

In conclusion, fera.ai is a game-changer in the world of Shopify apps. Its extensive range of features, combined with its stunning design and layout, make it an indispensable tool for any online business. Moreover, the exceptional customer service provided by Holden went above and beyond my expectations in every way imaginable. His professionalism, knowledge, and unwavering commitment to customer satisfaction are unmatched. Holden is truly one of the biggest assets of this company!

If you're seeking to elevate your website to new heights, fera.ai is the perfect choice. Trust me, you won't be disappointed!

The Senset®
United States
Almost 2 years using the app
March 27, 2022

helpful staff, responded fast and my issue got solved fast, on the same day. i like this app because it allows customers to leave a photo reviews

Tigeranx Sportswear
Estonia
Almost 2 years using the app
October 29, 2023

Fantastic, so easy to use!

Oh-Spit Baby Burpware
Australia
Almost 2 years using the app
November 26, 2018

Amazing app to increase your sales. Easy to install and use. Do not pass by and get it. It definitely worth it.

Woofsters
United States
Almost 2 years using the app
March 5, 2018

Great Customer Service!!! Had my issue resolved within 24 hours.

Kidmuscle
United States
Almost 2 years using the app
May 24, 2021

This app is amazing! After installing this app on my Shopify I have received more sales due to customers shopping confidently

Vyper Fitness
United States
Almost 2 years using the app