Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with site themes and platforms like Etsy, Google, and Amazon. It offers features such as response to reviews, storage of reviews, and display of ratings, reviews, and customer photos. The app's widgets are highly customizable and blend well with store designs. Its automated email system and AI response feature enhance customer engagement. The support team is praised for their quick and effective problem-solving, including offering custom code. The app is competitively priced, making it suitable for small businesses. Merchants have reported an increase in conversion rates and customer engagement after using this app.

May 18, 2022

I love this app cause it helps me with sales and gaining new customers. I would love it more if u had more customers and sales on a more daily basis. I will continue to use this platform until I see progress and more.

Styles By Stoney
United States
3 months using the app
March 10, 2022

Easy to install, works well with enough features to make it worth the money. Only issue is sometimes the app doesn't load on our home page. Otherwise, all good!

Katie Kortman
United States
3 months using the app
April 26, 2021

i have just installed the app and so far its working great. Only 4 stars until i see the full functionality then I will reassess.

Stray Funk Design - Exclusive unique designs on organic clothing and accessories
United Kingdom
3 months using the app
July 31, 2018

Still testing the app, will update the review

Beautygene
China
3 months using the app
Edited May 18, 2022

I tried several review apps before and wasn't happy with them. Fera is the first I used that I'm super happy with. Very easy-to-use both on customer side and on seller side. Had all the features I needed (currently using the free version which allows only one widget: I chose the reviews widget). Great UI/UX, easily implemented within the site style - so it looks as a part of it - aesthetically, which was very important to me as a fine jewelry designer. I've added the reviews within the product page - and they fit in so nicely - check it out on: noasharon.com Very good customer support when needed, and a superb experiment for me as an online creator & merchant. Highly recommended!
>> had to come back change it to 4 stars b/c they reached with an offer (that was sent with NO expiration date) and when I reached back to redeem, about 2 weeks later they replied that the offer is no longer available. I find this very unprofessional.

Noa Sharon Designs
Israel
3 months using the app
August 31, 2017

Yoooo, Banana Stand is up on my dashboard 24-7.
Super useful realtime analytics. Love this app.

Wavehype
United States
3 months using the app
April 10, 2019

It is a good apps so smooth and easy to use. jaime beaucoup le design ainsi que les paramètre pouvant etre modifié

OneBody
France
3 months using the app
July 8, 2018

This is Going to work. Thanks

Malatree
United States
3 months using the app
May 19, 2018

very good app and good structure

Accessflexx
Luxembourg
3 months using the app
October 28, 2020

The customer service team was awesome in helping me apply I skill that I could not seem to get to work. If you run into any troubles be sure to make great use of them

Jae Zhané
United States
3 months using the app
Fera Commerce Inc replied November 12, 2020

Thanks for your review! I would love to know exactly what skills you had trouble getting to work (so we can fix it for other store owners). Happy to hear our awesome customer service team was able to help you :)