Reviews (5,990)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and trust through its review management system, noting increased sales and better Google rankings. Key features include customizable review widgets, the ability to import reviews from platforms like Amazon and Etsy, and automated review requests. The app is also praised for its user-friendly interface and seamless integration with Shopify. Exceptional customer support is frequently highlighted, with the team providing quick, knowledgeable assistance and customized solutions.

June 7, 2024

Awesome design, and display. Better than any other review app i tried, my reviews are just loading slow, if someone from the support could please help me I would appreciate it

RemindMe Case
United States
5 months using the app
June 1, 2024

I would highly recommend Fera Product Reviews. It works really well with customers and the recent updates to the API allows for some nice customisation with our brand and store theme. The customer service from the team at Fera has been excellent and we really appreciate their quick responses to support queries.

alfandbetprints
United Kingdom
Over 1 year using the app
Fera Commerce Inc replied June 27, 2024

Thank you so much for your review ❤️ and thank you for the glowing recommendation!

It is so wonderful to hear that you have liked our recent updates and have had a great experience with our support team.

As always, please reach out to us at any time if you need anything 🙂

July 4, 2024

I was able to import my reviews from my ETSY shops with ease using FERA. I really enjoyed having the step by step assistance the app provided since my tech skills are minimal!

Gifts By Karla
United States
11 days using the app
May 31, 2024

Ive had a great experience with Fera so far! Ive been using there automated email system to get more reviews and photos on my site. Its been really easy to use and it works well!

AOD Fabrication
Canada
Over 1 year using the app
Fera Commerce Inc replied June 27, 2024

Thank you for your review ❤️

We are so happy to know that you have been enjoying our app and are liking our automated features!

Please reach out to us at any time if you need anything 🙂

June 6, 2024

Just how customer service should be super helpful team and my best experience so far with a shopify app. The free plan offers a lot of value and I upgraded to a paid plan to support this team as I think they are doing things right

Pawfecthome
United Kingdom
5 months using the app
Fera Commerce Inc replied June 27, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

We are so happy to hear that you have had a great experience with our support team! Thank you so much for your support!

Please reach out to us at any time if you need anything 🙂

June 4, 2024

Fera is a great review app. Very easy to set up, easy to use and easy to import past reviews from ETSY or other platforms. The support is also what makes this app really amazing. Always quick to respond at any time, and they are all very knowledgeable and responsive. Highly recommend this app to set up review section for the store!

BEATTI
Canada
10 months using the app
Fera Commerce Inc replied June 27, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

We are so happy that you’ve had a great experience with our support team and have had a good experience with our app!

Please reach out to us at any time if you need anything 🙂

July 12, 2024

I found this app through Google and I am so glad I found it. My only regret is not find it earlier.

My store looks so pretty and it makes so much more sense paying for their fees over paying for trustpilot (extremely expensive and overrated).
Money is not even the issue. But the widgets from trustpilot are so ugly and not aesthetic pleasing.

This app can customize the reviews to perfectly your website and looks so high end and customized. Not to say how amazing their customer service is! I basically spent the whole afternoon requesting changes from them and they were so quick to do every single one of them with so much efficiency! Im grateful i found this app!

REDELUXE
United States
About 6 hours using the app
August 29, 2024

No issues so far.

Xtreme Bows
United States
About 1 year using the app
October 31, 2024

good

HD Chemicals LTD
United Kingdom
6 months using the app
July 25, 2024

Fera's team was extremely quick to respond when I had an issue. I'm very happy thus far with the app!

Studio Hall
United States
2 days using the app