Reviews (5,850)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its AI-driven capabilities that efficiently manage customer reviews and its ability to import reviews from platforms like Etsy, Amazon, and Trustpilot. This feature enhances customer confidence and boosts sales. The app offers customizable widgets that integrate seamlessly with various website themes, maintaining aesthetics while adding functionality. Features like verified reviews and automated review requests are praised for enhancing brand credibility and trust. Merchants appreciate the easy setup and seamless Shopify integration, making it accessible regardless of technical skills. The customer service team is noted for their responsiveness and helpfulness, often providing personalized assistance and implementing custom code. This app is favored for boosting customer engagement and streamlining review management processes.

May 18, 2022

I love how it displays reviews to potential customer on my website, I also like how I can approve of decline reviews.

PrintdFit
Canada
Almost 3 years using the app
March 21, 2021

this is a easy to use app. I added it after having alot of trouble with other apps. However I dont see "review this product" feature. but only and invitation by email to submit a review.

Jenny Bean
United States
Almost 3 years using the app
March 26, 2021

I love this app its easy and cheap and has increased sales. I love how you can control so many aspects of it, and it can be modified to blend in with your store.

Bodhi Baby Store
Australia
Over 2 years using the app
April 10, 2021

First time using a review app for my website! Super easy to use and work:) Can't give it 5 stars yet until I've seen progress

Rare Shapewear
Canada
Over 2 years using the app
December 1, 2020

Definitely would recommend if you are looking for an app that also has a great support team! I had both Roel and Holden help me within the same day as I had difficulty placing the reviews in the right portion of my store. They both were helpful and helped me get in done real quick!

Shopindigoblack
United States
Over 2 years using the app
September 28, 2021

Great app to optimize conversions, upsell and build trust. The app is also very easy to use and gain insights of customer journeys.

BeautyFix MedSpa
United States
Over 2 years using the app
June 9, 2020

It makes my day easier and helps increase my sales! I would recommend this again and again, to anyone who asks.

PhinLife.com Submariner Apparel
United States
Over 2 years using the app
Fera Commerce Inc replied June 18, 2020

Woohoo! Thanks for the positive review. Let us know what we can do to earn that extra star!

June 24, 2022

I'm still new to the app. but so far, I'm enjoying it. I am looking forward to learning more and adding to my website.

Deep Rootz Hair Care
United States
About 2 years using the app
January 15, 2023

Since we have multiple online stores, Fera helps us sync the reviews across all the stores. It also has useful widgets for store merchandising and conversions. The only issue I have is if the automatic placement does not work for widgets, the manual method is frustrating as the app is unable to find widget placement.

Himalaya Wellness (Europe)
Latvia
Almost 2 years using the app
December 1, 2021

Works nicely, a bit of improvement is needed on the widgets (I have always issues when installing it). Good customer service.

Velvie
Portugal
Almost 2 years using the app