Reviews (1,979)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants find this app valuable for enhancing customer trust with beautifully displayed reviews, boosting engagement and conversions. It's praised for ease of use, seamless Shopify integration, and flexible review displays. The app offers customization, automates review requests, and supports photo/video additions. Merchants commend its intuitive setup and professional design. The support team is noted for being responsive and efficient in assisting with customization and issue resolution.
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Really happy with Fera so far. It was easy to set up, looks great on our Shopify store, and makes collecting customer reviews simple.
The photo review feature is a nice touch and everything has worked reliably. Definitely worth checking out if you're looking for a review app.
Excellent customer support! Holden went above and beyond to help me transfer my reviews from my previous store to Shopify. He was responsive, professional, and made the entire process incredibly easy. He even provided a backup CSV file and ensured everything was working correctly. I truly appreciate the support and highly recommend Fera Reviews.
Fera has been a great addition to my Shopify store. Any issue I have had I have either chatted or emailed with them and they answer right away - yes with real people. They immediately attended to the technical issues I had and fixed everything up very quickly. It is a user friendly app and reasonably priced. Highly recommend.
I just installed Fera on my Shopify store and I am pleased to say its more than impressive. It was so easy and automated to import reviews. did not require me to manually edit json and csv files. Support was prompt and they helped me get the widgets installed and my website looking so much better.
A bit pricey but it's a very high quality service
Customer support is very good. They guided me well in fixing the issues with my app setup.
I would highly recommend this app.
Have been using Fera for a couple years and it's been wonderful! And the cherry on top is that their support team is SUPER responsive and has always been helpful. Definitely recommend.
Needed some help navigating widgets, and helping get some page formats aligned and Roel was very helpful and patient with me. My goals was to create a testimonials page and have all of testimonials be in one place where customers and find out for themselves what people were saying about my products and services. Thank you Fera
This app is constantly crashing. Users are merging between projects, creating potentially serious issues. Reviews on websites are often offline. These problems have been occurring for years, and the staff never fixes them. We are in the process of uninstalling it from all our stores.
FERA IS MY GO TO REVIEWS APP! Looks great , works well , customer support team always there to help and assist and go above and beyond if needed.
