Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy integration with platforms like Etsy and various shop themes. Its user-friendly interface, ability to respond to reviews, and automated email system for gathering new reviews are highly valued. The app's standout feature is prompting customers for reviews post-purchase, enhancing online reputation. It offers extensive customization, responsive customer service, and supports multi-lingual reviews. Many find it cost-effective and effective in boosting credibility, trust, and conversion rates.

November 23, 2023

Amazing support and the app itself increased my conversion rate. Also super easy to use.

United States
8 months using the app
October 21, 2023

I've tested quite a few Shopify review apps now and am glad I finally found this one. GIt has great features, even at the entry-level pricing, and is easy to use. Highly recommended.

Simon's Collectibles
United Kingdom
16 days using the app
November 29, 2023

Responsive staff when problems arise, app is easy enough to use as well

Drippco Caffeinated Hot Chocolate
United States
About 2 years using the app
August 29, 2023

Use Fera across multiple stores, very easy for customers and looks good on the site, any user issues are resolved easily by the team

OOSC Clothing
United Kingdom
12 months using the app
August 17, 2023

So far so good. Just recently approved my first product & store review. Only time will tell if this app can maintain the 5-star rating I've given it thus far.

Rouge Alley
United States
About 1 year using the app
November 8, 2023

Its my first day and I am so happy that I installed this wonderful app. The support team is so awesome. Especially Roel he went out of his way to help me. Also the team upgraded my plan for Free. I am so happy. I hope I will continue loving this app

Try Modest Limited
United Kingdom
6 days using the app
August 8, 2023

We've been happy with how this app works for product reviews, and we've been able to customize the appearance to make the reviews fit in with the rest of our site to our satisfaction.

Mandy Lynn Plans
United States
About 2 years using the app
Edited October 29, 2023

I couldn't be more delighted with the exceptional support and patience I received from Holden while setting up a Shopify review app. Holden went above and beyond to ensure that I had a smooth and stress-free experience. His dedication to helping me navigate the intricacies of the app was truly extraordinary. He patiently answered all my questions, no matter how many times I asked, and provided me with valuable insights and guidance. His expertise and professionalism were evident throughout the process, and his unwavering support made all the difference. I can't thank Holden enough for his outstanding assistance, and I wholeheartedly recommend him to anyone seeking top-notch customer support. Five stars all the way!

My Store
United States
6 days using the app
November 17, 2023

An amazing app and the best customer support I have experienced from an app.

Lash Theory
Over 1 year using the app
October 13, 2023

Love this app and the support. Very fast reaction and since we've installed the app, we receive many new reviews! Thanks.

Steel Vintage Bikes
About 1 month using the app