Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Reviews (374)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products on Shopify, noting its seamless integration and automatic delivery of files post-purchase. They appreciate the user-friendly interface, support for large files, and customization options for product displays and notifications. The app is also praised for its reliable performance and exceptional customer support, including quick response times and customizable email templates. Additionally, it offers a free plan, making it accessible for new or testing merchants.

November 23, 2023

I've not had any problems with this app - works really well and my customers love how quickly they are able to download files from my site.
Thank you Team!!

Blue Fern Yarns
United Kingdom
3 months using the app
June 29, 2024

Hi, I am not using the app, how can I delete all the data in my site?

ALECRIM.lab
Brazil
15 minutes using the app
Artos Software replied July 3, 2024

Hey there! Sorry to hear that you're not using our app anymore. Once you uninstall the app all data should be deleted within 48 hours.

I've also dropped an email to see what best we can do help you. We hope to welcome you to Filemonk again :)

Best Regards,

Anaam / Merchant Success, Lead

February 5, 2024

There is no perfect software, but you find the best on the market by the customer support and by the effort spent to evolve the application based on the customer needs and experience. Filemonk is the most complete application for download stores on Shopify, and has the best customer support I ever found on any other app.

Inventor Digital
Brazil
27 days using the app
March 31, 2024

Great App. Very user friendly and easy for me to figure out. I love it.

Wild Repose
United States
5 months using the app
December 30, 2023

We have tried several apps to make our shopify experience easier and Filemonk by far
was the best option for us. It did everything we need to do and more. Best of all, the support response was quick and helped us everytime we had a question. We were up and running in no time at all and had all our work automated!

Unbillievable! The Movie Store
United States
23 days using the app
January 31, 2024

Perfect app, very intuitive and easy to setup. Works great, customers can download their files right from the thank you page and they also receive an email. I haven't had one customer yet ask me where their files are. Great app

Vidalova
France
20 days using the app
March 19, 2024

Excellent experience. User-friendly. Support is awesome.

D2RGEAR
United States
About 1 year using the app
January 23, 2024

the customer support team is fast responsive, very knowledge, and very helpful.
the app is easy to use and comfortable, i had no problems with customers not getting their product, everything was smooth.
highly recommend to anyone who sells digital products

women secrets
Israel
About 2 months using the app
April 9, 2024

Very good app for my needs, customers get instant delivery and pretty much had no problems, works very well with Shopify. Love it.

Dante Dhillon
United Kingdom
25 days using the app
Edited January 15, 2024

Asked for a bulk delete feature and they installed one right away. Very good service. These guys rule. Use them for your digital downloads, you won't regret it. The app works perfectly and is better and cheaper than the others I have tried here. And I tried them all!

Apocalypse Images
Canada
19 days using the app