Reviews (332)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface and ease of use, particularly for managing digital products. It is noted for reliable performance and seamless Shopify integration. The responsive customer support and customizable features, such as email delivery and notifications for file updates, are also highlighted. Additionally, merchants value the flexible and affordable plans, including a free option, and the ability to customize download links and email content to enhance the customer purchasing experience.
Refine
-
By rating
Haven't had a huge amount of experience with the app itself at time of writing as I'm still doing legwork on digital options while setting up my store, but I've spoken with Vishu from Filemonk on a few occasions now, and he has been incredibly helpful and quick to respond to my queries and questions. The customer service is definitely great here.
Easy to use.
Thanks for the feedback! We're glad to hear you find the app easy to use. We wish you the best.
If you need any help or have more feedback, just let us know! :)
- Sneha / Merchant Success
Great app. Very user friendly and delivers files to my customers quickly and efficiently
Thank you for the feedback! We're so glad to hear the app is making things easy for you and getting digital files to your customers smoothly. We wish you the best.
If there’s anything else we can do, just let us know! :)
- Sneha / Merchant Success
Great app, great customer support. love it!!!
Thank you for your review! We’re thrilled that you love the app and our customer support. If you ever need anything, we’re here for you! :)
- Sneha / Merchant Success
This is a great app. It's been very reliable with excellent support when issues arise. I would recommend.
This app is very good, I've never had a problem and neither had my clients, also the users support is great!
Thanks for the positive feedback! It’s fantastic to hear that both you and your clients have had a smooth experience with the app, and that our support team has been helpful. I wish you the best for your store.
Please feel free to reach out for anything else, we're here to help!
- Sneha / Merchant Success
Stellar! Has been great to showcase our new digital products on our website
Very thankful for the customer support experience I received from Anaam. She was super responsive, patient, and kind in helping me sort through several issues regarding my Shopify store.
So far so good. Easy to setup and get started. Customer service seems great. I haven't received any orders yet, but once I do I can write a full review.
A simple solution to selling digital products on shopify.
Thank you for your review! It’s great to know the Filemonk is helping you easily sell digital products to your customers. If you ever have questions or need support, we’re here for you! :)
- Sneha / Merchant Success