Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Reviews (371)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products on Shopify, noting its seamless integration and automatic delivery of files post-purchase. They appreciate the user-friendly interface, support for large files, and customization options for product displays and notifications. The app is also praised for its reliable performance and exceptional customer support, including quick response times and customizable email templates. Additionally, it offers a free plan, making it accessible for new or testing merchants.

August 27, 2024

Prarthana answered my questions and provided me with screenshots to help me do what I need to setup my product correctly. She was patient and was eager to provide me with the information. Great job!

Harwood & Main
United States
22 days using the app
August 25, 2024

This app is very good, I've never had a problem and neither had my clients, also the users support is great!. I've been using Filemonk for a few months now and it's been running quite smoothly. All my initial setup issues were resolved very promptly by their customer service representative Sneha. I needed to view 50 products instead of 20 and they were able to change the default through their back end specially for my requirement. Also I needed my products in a particular sequence and this was also ...

Dickz Biuk
Italy
About 1 month using the app
Artos Software replied September 3, 2024

Thank you for your detailed review! It’s fantastic to hear that Filemonk has been running smoothly for you and your clients. I’m glad I could help with your setup and customize the app to fit your specific needs. Your satisfaction is really important to us, and we're always here to make sure everything works just the way you want it. :)

- Sneha / Merchant Success

October 15, 2024

The App does what it says on the tin, managing delivery and downloads of digital products, integrates with Shopify as well as anything can ... well pleased with this.

NR8 Media
New Zealand
4 days using the app
November 7, 2024

So far I've been able to set everything up nice and easy, and if I've been unsure on something, I've been able to go on the live chat and recieve instance help which has been amazing, Anaam helped me with a couple of things and gave me great customer service!

Greg Edits Video
United Kingdom
About 23 hours using the app
October 15, 2024

i really love this App!

For us, its a gamechanger and exactly what we've been looking for.

Also, the fast support is truly amazing. Big Thanks to Anaam for the fast and precise support. for setting everything up that i was missing and for double checking all the previous configurations that were done by myself. I appreciate that alot!

Keep it up, can recommend 100% !!

Smarteltern
Switzerland
About 8 hours using the app
August 23, 2024

I'm happy with Filemonk, and most happy about the support! Very quick response time, thorough responses, overall very friendly. Highly recommend :)

We, Future Leaders - Education Resources
Australia
22 days using the app
Artos Software replied August 30, 2024

Thank you so much for your review! We're thrilled to hear that Filemonk is meeting your needs and that our support team could provide the quick and friendly assistance. We wish you the best.

We’re here anytime you need us! :)

- Sneha / Merchant Success

July 19, 2024

I've tried other digital product apps for Shopify, but this one is my favorite. The interface is decently easy to use, and I've had no issues with any of its features. Seems to be doing exactly what it says it'll do. Support is also very responsive and helpful.

mwfoodphotography
United States
4 months using the app
July 26, 2024

The support team at Filemonk is really awesome!
I needed help setting up and uploading my files and Prarthana was able to assist me within minutes.

Greatly appreciate what these guys have to offer, and Thank you so much Prarthana!

My Store
India
2 months using the app
October 17, 2024

What an amazing App - With an AMAZING Support.

Would definitely recommend.

SMB - Sport Mitte Bewegung
Germany
11 days using the app
Artos Software replied October 25, 2024

Thank you for your wonderful review! I'm glad i could help you with the DKIM authentication. I wish you the best for your store.

We're always around if you need us! :)

- Sneha / Merchant Success

July 30, 2024

Great app, easy to install and understand. Glad to have an app that can be easily integrated with Thank you page for customers just to download digital products. Support is amazing.

Brushora
United States
16 days using the app