
Digital Downloads ‑ Filemonk
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (416)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for selling digital products on Shopify, praising its user-friendly interface and features like auto-generated license keys, watermarking, and customizable download buttons. It uniquely supports external links for digital products, enhancing customer satisfaction with quick and reliable delivery. The customer support is frequently highlighted as responsive and helpful, with regular updates that improve app functionality and resolve issues promptly.
Refine
-
By rating
So far I've been able to set everything up nice and easy, and if I've been unsure on something, I've been able to go on the live chat and recieve instance help which has been amazing, Anaam helped me with a couple of things and gave me great customer service!
Thank you so much for taking the time to leave a review and for the name mention as well :)
It was my pleasure to help you get your DKIM authenticated and glad that your emails are going out from your custom email address now.
Please feel free to reach out for anything, we're here to help!
-Anaam / Merchant Success Lead
I appreciate the quick response time by all members of the team that I have been in communications with. Though I am navigating grounds i have never explored, the team at filemonk provides security and assurance
Thank you for your review! Thank you for trusting Filemonk to sell your digital products. We're glad we could help you. We wish you the best!
We're always here for you if you need anything else at all. :)
- Sneha / Merchant Success Team
Works very well, thanks!
Thank you for your review! I'm glad I could share the discounts under the Early Stage Program and help setup the app. I wish you the best in selling digital products to your customers.
If you have any concerns/ queries about the app, please do feel free to reach out to us. We're available round the clock! :)
- Sneha / Senior Technical Support Specialist
Filemonk is AWESOME. It is easy to set up my digital products and makes is so easy to effortlessly sell my digital products. I HIGHLY recommend it!
Thank you for the fantastic feedback! 😊 We’re thrilled to hear that Filemonk has made it so easy for you to set up and sell your digital products effortlessly. Your high recommendation means a lot to us!
If you ever need anything or have questions, we’re always here to help. Wishing you continued success with your digital sales!
- Sneha / Senior Technical Support Specialist
Great, easy to use, affordable!
Thank you for your feedback! 😊 We’re so glad to hear that you find Filemonk great, easy to use, and affordable. That’s exactly what we aim for!
If you ever need assistance or have questions, feel free to reach out. Wishing you continued success!
- Sneha / Senior Technical Support Specialist
Very thankful for the customer support experience I received from Anaam. She was super responsive, patient, and kind in helping me sort through several issues regarding my Shopify store.
Excellent tool and great customer service. The founder Sandesh is very helpful and understanding. Would recommend this to anyone looking to sell digital products via Shopify!
Thanks so much for the kind review! Very cool that you're using our Licence keys feature at scale and glad we were able to help out. It's only going to get better. :)
-- Sandesh / CEO
This a great app! It works well and easy to use.
Thank you for your review! I'm glad to know that Filemonk works as per your expectation and that it's easy to us. I wish you the best with selling digital products to your customers. :)
If you ever have any questions or need assistance, feel free to reach out—we’re always here to help.
- Sneha / Senior Technical Support Specialist
Funciona muy bien, permite enviar mails post compra con link de descarga y ofrece amplio espacio para subir documentos como producto digital. Fácil de usar. Lástima que el botón de descarga inmediata posterior al pago solo este disponible en plan de pago y no versión gratita, pero es una buena alternativa para negocios con ventas recurrentes. La recomiendo.
¡Gracias por tu atenta reseña! 😊 Nos alegra saber que Filemonk está funcionando bien para usted, especialmente con los correos electrónicos posteriores a la compra y el amplio espacio para productos digitales. Entendemos sus comentarios acerca de que el botón de descarga inmediata está disponible solo en el plan pago y siempre buscamos mejorar nuestras ofertas para todos los usuarios.
Realmente apreciamos su recomendación y, si alguna vez necesita ayuda o tiene alguna pregunta, ¡no dude en comunicarse! ¡Le deseamos un éxito continuo con su negocio! :)
- Sneha / Senior Technical Support Specialist
Easy start up. and gave me free 250 MB for the first month! this is awesome