Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Reviews (416)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products on Shopify, praising its user-friendly interface and features like auto-generated license keys, watermarking, and customizable download buttons. It uniquely supports external links for digital products, enhancing customer satisfaction with quick and reliable delivery. The customer support is frequently highlighted as responsive and helpful, with regular updates that improve app functionality and resolve issues promptly.

November 7, 2024

So far I've been able to set everything up nice and easy, and if I've been unsure on something, I've been able to go on the live chat and recieve instance help which has been amazing, Anaam helped me with a couple of things and gave me great customer service!

Greg Edits Video
United Kingdom
About 23 hours using the app
Artos Software replied January 22, 2025

Thank you so much for taking the time to leave a review and for the name mention as well :)

It was my pleasure to help you get your DKIM authenticated and glad that your emails are going out from your custom email address now.

Please feel free to reach out for anything, we're here to help!

-Anaam / Merchant Success Lead

November 18, 2024

I appreciate the quick response time by all members of the team that I have been in communications with. Though I am navigating grounds i have never explored, the team at filemonk provides security and assurance

Stoic Mama
United States
1 day using the app
Artos Software replied December 9, 2024

Thank you for your review! Thank you for trusting Filemonk to sell your digital products. We're glad we could help you. We wish you the best!

We're always here for you if you need anything else at all. :)

- Sneha / Merchant Success Team

Edited December 10, 2024

Works very well, thanks!

MAISON DE FUNK
United Kingdom
4 days using the app
Artos Software replied January 22, 2025

Thank you for your review! I'm glad I could share the discounts under the Early Stage Program and help setup the app. I wish you the best in selling digital products to your customers.

If you have any concerns/ queries about the app, please do feel free to reach out to us. We're available round the clock! :)

- Sneha / Senior Technical Support Specialist

October 9, 2024

Filemonk is AWESOME. It is easy to set up my digital products and makes is so easy to effortlessly sell my digital products. I HIGHLY recommend it!

CCBK
United States
7 months using the app
Artos Software replied January 22, 2025

Thank you for the fantastic feedback! 😊 We’re thrilled to hear that Filemonk has made it so easy for you to set up and sell your digital products effortlessly. Your high recommendation means a lot to us!

If you ever need anything or have questions, we’re always here to help. Wishing you continued success with your digital sales!

- Sneha / Senior Technical Support Specialist

November 22, 2024

Great, easy to use, affordable!

Faith in Training by Steph
United States
4 months using the app
Artos Software replied January 22, 2025

Thank you for your feedback! 😊 We’re so glad to hear that you find Filemonk great, easy to use, and affordable. That’s exactly what we aim for!

If you ever need assistance or have questions, feel free to reach out. Wishing you continued success!

- Sneha / Senior Technical Support Specialist

September 25, 2024

Very thankful for the customer support experience I received from Anaam. She was super responsive, patient, and kind in helping me sort through several issues regarding my Shopify store.

blueinfinity
United Kingdom
4 months using the app
October 7, 2024

Excellent tool and great customer service. The founder Sandesh is very helpful and understanding. Would recommend this to anyone looking to sell digital products via Shopify!

Bossman's Bargains
United Kingdom
About 2 months using the app
Artos Software replied November 12, 2024

Thanks so much for the kind review! Very cool that you're using our Licence keys feature at scale and glad we were able to help out. It's only going to get better. :)

-- Sandesh / CEO

October 12, 2024

This a great app! It works well and easy to use.

Sydney Francis
United States
12 months using the app
Artos Software replied January 22, 2025

Thank you for your review! I'm glad to know that Filemonk works as per your expectation and that it's easy to us. I wish you the best with selling digital products to your customers. :)

If you ever have any questions or need assistance, feel free to reach out—we’re always here to help.

- Sneha / Senior Technical Support Specialist

October 17, 2024

Funciona muy bien, permite enviar mails post compra con link de descarga y ofrece amplio espacio para subir documentos como producto digital. Fácil de usar. Lástima que el botón de descarga inmediata posterior al pago solo este disponible en plan de pago y no versión gratita, pero es una buena alternativa para negocios con ventas recurrentes. La recomiendo.

Papaya Tienda
Chile
About 2 months using the app
Artos Software replied January 22, 2025

¡Gracias por tu atenta reseña! 😊 Nos alegra saber que Filemonk está funcionando bien para usted, especialmente con los correos electrónicos posteriores a la compra y el amplio espacio para productos digitales. Entendemos sus comentarios acerca de que el botón de descarga inmediata está disponible solo en el plan pago y siempre buscamos mejorar nuestras ofertas para todos los usuarios.

Realmente apreciamos su recomendación y, si alguna vez necesita ayuda o tiene alguna pregunta, ¡no dude en comunicarse! ¡Le deseamos un éxito continuo con su negocio! :)

- Sneha / Senior Technical Support Specialist

September 26, 2024

Easy start up. and gave me free 250 MB for the first month! this is awesome

We Manifested
United States
5 months using the app