Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Reviews (419)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products on Shopify, praising its user-friendly interface and features like auto-generated license keys, watermarking, and customizable download buttons. It uniquely supports external links for digital products, enhancing customer satisfaction with quick and reliable delivery. The customer support is frequently highlighted as responsive and helpful, with regular updates that improve app functionality and resolve issues promptly.

October 27, 2024

It's early days for me using the Filemonk app, but so far the app has been quite easy to use. The support team have been very helpful with any questions. I look forward to producing more online courses and materials for my website!

Vanessa Leong
Australia
About 2 months using the app
Artos Software replied January 22, 2025

Thank you for your feedback! 😊 We're thrilled to hear that your experience with Filemonk has been smooth so far. It's wonderful to know that our support team has been able to ...

October 12, 2024

This a great app! It works well and easy to use.

Sydney Francis
United States
12 months using the app
Artos Software replied January 22, 2025

Thank you for your review! I'm glad to know that Filemonk works as per your expectation and that it's easy to us. I wish you the best with selling digital products to your ...

October 12, 2024

I'm really happy with Filemonk, my resources are delivered to customers instantly and whenever i do need support from the team they reply to messages straight away.

Youcantknoweverything Education
United Kingdom
About 1 year using the app
Artos Software replied January 22, 2025

Thank you for your wonderful feedback! 😊 We’re delighted to hear that you’re happy with Filemonk and that your customers are receiving their resources instantly—that’s ...

Edited January 12, 2025

Excellent real time help by Shashi. Problem solved for new Shopify store owner Kilbaha Education.

Kilbaha Education
Australia
3 months using the app
Artos Software replied November 7, 2024

Thank you for your review! I'm glad you're liking Filemonk and it helps you sell your digital products easily through files stored in Dropbox. We wish you the best!

We're ...

February 9, 2025

Very good customer support!

Visual Vice Studio
United States
31 minutes using the app
November 18, 2024

I appreciate the quick response time by all members of the team that I have been in communications with. Though I am navigating grounds i have never explored, the team at filemonk provides security and assurance

Stoic Mama
United States
1 day using the app
Artos Software replied December 9, 2024

Thank you for your review! Thank you for trusting Filemonk to sell your digital products. We're glad we could help you. We wish you the best!

We're always here for you if you ...

October 9, 2024

Filemonk is AWESOME. It is easy to set up my digital products and makes is so easy to effortlessly sell my digital products. I HIGHLY recommend it!

CCBK
United States
7 months using the app
Artos Software replied January 22, 2025

Thank you for the fantastic feedback! 😊 We’re thrilled to hear that Filemonk has made it so easy for you to set up and sell your digital products effortlessly. Your high ...

October 10, 2024

I've been really pleased with this app! The support is brilliant, they answered within minutes (I just had an issue with DKIM authentication) and they solved my problem within the hour. I love the customisation, the setup was easy and being able to change the templates is great. Files are issue to upload and link to products, overall 5 stars all the way!

sewecofabrics
United Kingdom
7 months using the app
Artos Software replied January 13, 2025

Thank you for your wonderful feedback! I'm so glad to hear that you found the setup easy and that the customization options work well for you. It was my pleasure to assist ...

December 12, 2024

Excellent customer service. Easy to use!

ABetterD8
United States
About 3 hours using the app
Artos Software replied December 26, 2024

Thank you so much for the kind words! I’m glad I could assist with offering double storage under the early stage program on your free plan.

If you need any further help or ...

October 17, 2024

Funciona muy bien, permite enviar mails post compra con link de descarga y ofrece amplio espacio para subir documentos como producto digital. Fácil de usar. Lástima que el botón de descarga inmediata posterior al pago solo este disponible en plan de pago y no versión gratita, pero es una buena alternativa para negocios con ventas recurrentes. La recomiendo.

Papaya Tienda
Chile
About 2 months using the app
Artos Software replied January 22, 2025

¡Gracias por tu atenta reseña! 😊 Nos alegra saber que Filemonk está funcionando bien para usted, especialmente con los correos electrónicos posteriores a la compra y el ...