Digital Downloads ‑ Filemonk
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (365)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for selling digital products, noting its ability to streamline the delivery process and ensure quick, reliable distribution post-purchase. It's praised for its ease of use, straightforward setup, and responsive customer support. Key features include customizable email templates, direct integration of download links into thank-you emails, and notifications for file updates, all contributing to enhanced customer satisfaction. The availability of a free plan and extensive customization options for email communications and file delivery settings further increase its appeal among Shopify merchants.
Refine
-
By rating
I haven't launched my store yet, but I do have everything set up with Filemonk. I also have already tested all of the processes and can confirm that they all work smooth. With the $20/m plan (which their great support can get lowered if you are just starting out) you can have your full system for your digital products 100% in your store, with no Filemonk branding on any screens. It is 100% customizable to what you want it to look and feel like. If you're looking to get into the digital product space, and want a reliable app by your side? You found it!
Thank you for your detailed review! We're thrilled to hear that you're happy with Filemonk's setup and our wide range of customization options. It's great to hear that you love having the download page integrated into your store.
If you need any further assistance as you launch your store, we're here to help!
- Sneha / Merchant Success
It's a great app for selling digital products. It's very simple to use.
The feature I like the most is I get the mail immediately when the file fails to get delivered. This helps me to provide better support tou customers
Thank you so much for the review! So glad to know Filemonk simplifies selling your digital products and our email notification on failed deliveries keeps you updated. We're here to help anytime. :)
-Sneha / Merchant Success
works as expected, easy to use and helpful and fast customer service!
Tons of customization options for customer views, emails, orders, etc; easy bulk importing of digital files and bulk attachment to products; quick responsiveness by team - really excellent app!
Hi there! Thank you so much for taking the time to write such a kind review, we appreciate it :)
Glad to hear that you were able to customize the settings based on your preference. Best of luck with everything.
-Anaam / Merchant Success Lead
i dealt with Anaam this evening as was very helpful. Thank you
Very user friendly and extremely helpful support
Easy to start with. Excellent support. Kind professional helpers.
Love the app, my customers do too
Thanks for the awesome feedback! We're delighted to hear that both you and your customers love Filemonk to sell and receive digital products.
If you need any support or have more feedback, just let us know! :)
- Sneha / Merchant Success
Does what it claims to do. Good communication
Thank you for your review! I'm glad you're liking Filemonk and it helps you sell your digital products easily through files stored in Dropbox. We wish you the best!
We're always here for you! :)
- Sneha / Merchant Success
Fast customer service, and the app is very easy to setup and use!
Thank you so much for taking the time to leave a review. I'm happy to hear that my team was able to help you set up quickly :)
Please feel free to reach out for anything else, we're here to help!
-Anaam / Merchant Success Lead