Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Reviews (373)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products on Shopify, noting its seamless integration and automatic delivery of files post-purchase. They appreciate the user-friendly interface, support for large files, and customization options for product displays and notifications. The app is also praised for its reliable performance and exceptional customer support, including quick response times and customizable email templates. Additionally, it offers a free plan, making it accessible for new or testing merchants.

July 16, 2024

Easy to start with. Excellent support. Kind professional helpers.

Willow-Bright-World
Philippines
3 months using the app
October 27, 2024

nice good response

Nezoka
Indonesia
16 days using the app
August 7, 2024

Fast customer service, and the app is very easy to setup and use!

Pretty Digitals
United States
20 days using the app
Artos Software replied August 20, 2024

Thank you so much for taking the time to leave a review. I'm happy to hear that my team was able to help you set up quickly :)

Please feel free to reach out for anything else, we're here to help!

-Anaam / Merchant Success Lead

August 19, 2024

I had an issue setting up the Dkim autentication and Anaam helped me in the blink of an eye!!!! 10/10 customer support!!! And the app is amazing!!!

Tender Moments
Italy
6 days using the app
Artos Software replied August 20, 2024

Thank you so much for taking the time to write a review. It was my pleasure to help you with the DKIM authentication.

I'm so glad that your emails will be sent from your business email now. Best of luck with everything :)

-Anaam / Merchant Success Lead

August 20, 2024

Easy to use.

totkorner
United States
Over 2 years using the app
Artos Software replied August 30, 2024

Thanks for the feedback! We're glad to hear you find the app easy to use. We wish you the best.

If you need any help or have more feedback, just let us know! :)

- Sneha / Merchant Success

September 7, 2024

Good customer service!

Natty Neighbors
United States
About 1 month using the app
October 10, 2024

The support team is incredibly helpful, and the app is easy to use!

Glimmery Moments
Netherlands
7 days using the app
July 24, 2024

Excellent App. Does the job as described, reliable. Good support to get up and running.

JD Mack Photo
United States
21 days using the app
Artos Software replied July 25, 2024

Thank you so much for taking the time to leave a review :) I'm glad we were able to help you bulk import your digital products and get set up with Filemonk :)

We're always here to help, anything you need!

-Anaam / Merchant Success Lead

August 21, 2024

Great app and friendly support!

PLR Studio
Germany
About 1 month using the app
August 13, 2024

Super and easy to use.

Pocket friendly
India
3 months using the app
Artos Software replied August 20, 2024

Thank you so much for taking the time to write a review. So glad to hear that the app was easy to set up, that's exactly what we aim for :)

-Anaam / Merchant Success Lead