Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Reviews (365)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products, noting its ability to streamline the delivery process and ensure quick, reliable distribution post-purchase. It's praised for its ease of use, straightforward setup, and responsive customer support. Key features include customizable email templates, direct integration of download links into thank-you emails, and notifications for file updates, all contributing to enhanced customer satisfaction. The availability of a free plan and extensive customization options for email communications and file delivery settings further increase its appeal among Shopify merchants.

June 15, 2024

This app is very easy to use. I've used it for e books and music files, always with perfect results. Highly recommend!

Bart's Book Bin
United States
4 months using the app
June 3, 2024

Easy to use. Great customer service! Just wish it was a little cheaper since shopify is pricy (for my budget) to begin with. But I was given a discount so that was super helpful!

Shabby Pickle Parties
United States
2 months using the app
May 14, 2024

The app has worked great for me with no issues in the year I have used it. Easy to set up and manage - I started with the free plan but soon wanted the added features so I upgraded a few months ago. I would recommend this app for any shop selling digital products.

Trendy Fox Studio
United States
Over 1 year using the app
Artos Software replied July 18, 2024

Thank you so much for the review! Glad to know Filemonk has been easy to set up and sell your digital products. I wish you the best for your business.

- Sneha / Merchant Success Lead

October 25, 2024

the support team has been incredibly helpful and quick to respond.

Toby Heath
Ireland
About 5 hours using the app
October 29, 2024

Great help from Vinush, the support was excellent!

My Local Ads
United States
About 2 hours using the app
September 19, 2024

Très bonne application je recommande beaucoup !

ByTral
France
10 days using the app
October 23, 2024

Great tech support!

REDW Marketplace
United States
6 months using the app
May 23, 2024

Filemonk and their team truly are amazing! We have had to message in a few times for help setting up our codes on a new store, and each time, Sandesh or Anaam was right there to help! They both had great communication, customer service and were always up to speed on what was needed. Sandesh has gone above and beyond! He has helped with our testing phase and so much more! I would highly recommend them to anyone! Best customer service! Sandesh can fix almost any issue, truly listens to your company's needs, follows up on all changes, and is very fast to act!

PDQ Car Wash Shop
United States
About 1 month using the app
August 16, 2024

Very user friendly. Fantastic tech support.

GOBO GALLERY
United States
1 day using the app
Artos Software replied August 30, 2024

Thanks for the great review! We're delighted that the app is easy to navigate and that our tech support has made a positive impact. We wish you the best for your business.

If you have any more questions or need further assistance, feel free to reach out!

- Sneha / Merchant Success

July 18, 2024

Very helpful customer service. Pretty easy to manage app!

Cyclic Reset
United States
About 24 hours using the app
Artos Software replied July 26, 2024

Thank you for your kind words! We're happy to know that Filemonk is easy to manage and we could help set up the app. We wish you the best for your store. :)

- Sneha / Merchant Success