Digital Downloads ‑ Filemonk
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (365)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for selling digital products, noting its ability to streamline the delivery process and ensure quick, reliable distribution post-purchase. It's praised for its ease of use, straightforward setup, and responsive customer support. Key features include customizable email templates, direct integration of download links into thank-you emails, and notifications for file updates, all contributing to enhanced customer satisfaction. The availability of a free plan and extensive customization options for email communications and file delivery settings further increase its appeal among Shopify merchants.
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This app is very easy to use. I've used it for e books and music files, always with perfect results. Highly recommend!
Easy to use. Great customer service! Just wish it was a little cheaper since shopify is pricy (for my budget) to begin with. But I was given a discount so that was super helpful!
The app has worked great for me with no issues in the year I have used it. Easy to set up and manage - I started with the free plan but soon wanted the added features so I upgraded a few months ago. I would recommend this app for any shop selling digital products.
Thank you so much for the review! Glad to know Filemonk has been easy to set up and sell your digital products. I wish you the best for your business.
- Sneha / Merchant Success Lead
the support team has been incredibly helpful and quick to respond.
Great help from Vinush, the support was excellent!
Très bonne application je recommande beaucoup !
Great tech support!
Filemonk and their team truly are amazing! We have had to message in a few times for help setting up our codes on a new store, and each time, Sandesh or Anaam was right there to help! They both had great communication, customer service and were always up to speed on what was needed. Sandesh has gone above and beyond! He has helped with our testing phase and so much more! I would highly recommend them to anyone! Best customer service! Sandesh can fix almost any issue, truly listens to your company's needs, follows up on all changes, and is very fast to act!
Very user friendly. Fantastic tech support.
Thanks for the great review! We're delighted that the app is easy to navigate and that our tech support has made a positive impact. We wish you the best for your business.
If you have any more questions or need further assistance, feel free to reach out!
- Sneha / Merchant Success
Very helpful customer service. Pretty easy to manage app!
Thank you for your kind words! We're happy to know that Filemonk is easy to manage and we could help set up the app. We wish you the best for your store. :)
- Sneha / Merchant Success