Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Reviews (373)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products on Shopify, noting its seamless integration and automatic delivery of files post-purchase. They appreciate the user-friendly interface, support for large files, and customization options for product displays and notifications. The app is also praised for its reliable performance and exceptional customer support, including quick response times and customizable email templates. Additionally, it offers a free plan, making it accessible for new or testing merchants.

May 27, 2024

I've been using Filemonk for a few months now and it's been running quite smoothly. All my initial setup issues were resolved very promptly by their customer service representative Sneha. I needed to view 50 products instead of 20 and they were able to change the default through their back end specially for my requirement. Also I needed my products in a particular sequence and this was also customised for me ftom their back end team. All in all I am very happy with their product and especially Sneha's help has been tremendous. Thank you.

SchiffliOnline
India
About 1 year using the app
Artos Software replied July 18, 2024

Thank you so much for your kind words! I'm happy I could help set up the app and our team could customize it as per your requirements. I wish you the best! We're here to help anytime.

- Sneha / Merchant Success Lead

October 25, 2024

the support team has been incredibly helpful and quick to respond.

Toby Heath
Ireland
About 5 hours using the app
May 31, 2024

File monk is a great Add on for your shopify store, if you have a digital product.
Is super easy to install and track your orders. They also have a feature where if you change the file of one of your products you can notify to all previous clients. 10/10

Flumen Capital
Mexico
11 months using the app
Artos Software replied July 18, 2024

Thank you for your review! Glad to know that Filemonk is super easy to use and helps you notify all your previous customers if a digital product is replaced. I wish you the best for your business. :)

- Sneha / Merchant Success Lead

July 21, 2024

Awesome app and services

Ultimate Digital Planner
United Arab Emirates
3 months using the app
October 29, 2024

Great help from Vinush, the support was excellent!

My Local Ads
United States
About 2 hours using the app
October 23, 2024

Great tech support!

REDW Marketplace
United States
6 months using the app
September 19, 2024

Très bonne application je recommande beaucoup !

ByTral
France
10 days using the app
July 15, 2024

Worth a try. Very easy to use.

Daniel Recommends
South Africa
3 months using the app
July 9, 2024

Very simple and easy to use.

7ThirtyWorld
United States
10 months using the app
May 14, 2024

The app has worked great for me with no issues in the year I have used it. Easy to set up and manage - I started with the free plan but soon wanted the added features so I upgraded a few months ago. I would recommend this app for any shop selling digital products.

Trendy Fox Studio
United States
Over 1 year using the app
Artos Software replied July 18, 2024

Thank you so much for the review! Glad to know Filemonk has been easy to set up and sell your digital products. I wish you the best for your business.

- Sneha / Merchant Success Lead