Digital Downloads ‑ Filemonk
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (367)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for selling digital products on Shopify, noting its seamless integration and automatic delivery of files post-purchase. They appreciate the user-friendly interface, support for large files, and customization options for product displays and notifications. The app is also praised for its reliable performance and exceptional customer support, including quick response times and customizable email templates. Additionally, it offers a free plan, making it accessible for new or testing merchants.
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Anytime we’ve encountered an issue, the support team has been incredibly helpful and quick to respond. Great experience overall!
Filemonk and their team truly are amazing! We have had to message in a few times for help setting up our codes on a new store, and each time, Sandesh or Anaam was right there to help! They both had great communication, customer service and were always up to speed on what was needed. Sandesh has gone above and beyond! He has helped with our testing phase and so much more! I would highly recommend them to anyone! Best customer service! Sandesh can fix almost any issue, truly listens to your company's needs, follows up on all changes, and is very fast to act!
Great App for creating a links to templates in Canva. It would be even better if the order was automatically marked as fullfilled in shopify. Currently I have to do this manually.
Hi there! Thanks for the feedback, we do have the feature to automatically fulfill orders with digital products on all our paid plans.
I've sent you a personal email with all the details :) Please feel free to reach out if you have any questions about this, we're here to help
-Anaam / Merchant Success Lead
Very helpful customer service. Pretty easy to manage app!
Thank you for your kind words! We're happy to know that Filemonk is easy to manage and we could help set up the app. We wish you the best for your store. :)
- Sneha / Merchant Success
Super intuitive, simple to use and yet effective. I have tried a few digital download apps, but it's by far the best one currently on the market.
I have never done digital sales before and I have had a wonderful first time experience with the help of Sneha from the Filemonk team. The customer service is great. They answer fast and are very friendly and professional. And no matter how many questions I asked she answered them happily. Thank you so much!
Wow, customer support doesn't come better than with Filemonk. I got immediate assistance for all the questions I had. Thank you Filemonk Team!
Excellent customer service- even at 1:30am!
Thank you so much for your kind words! I'm glad I could help setup Filemonk. I wish you the best for your store.
We're always here to help. :)
- Sneha / Merchant Success
Simple to set up and use and does exactly what it should. Love it
love this platform thank you this platform has help me out on many sales