Reviews (294)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products like PDFs, ebooks, and music files, praising its seamless integration and user-friendly interface. Key features include customizable emails, logo additions, and download buttons on thank-you pages. Merchants appreciate the automatic delivery of digital products and easy access to downloads in customer purchase histories. The support team is frequently commended for their responsiveness and helpfulness. The app offers a free plan for basic needs, with scalable paid options for expanded features.

October 17, 2023

Compared to other apps, FileMonk offers a little more storage to start—that's why I switched. Plus, the UI is pretty and clean. Took a little bit of jerry-rigging to get it tailored to my specifications, but it wasn't hair-pulling, and a quick Google search helped troubleshoot any issues.

I'll be happy to stay committed to FileMonk for as long as it works.

Falvie's Shop
Canada
6 months using the app
February 13, 2024

Great support team always fast response

Filentor
United States
6 months using the app
September 17, 2023

I am very happy with this app. I sell a product that I wanted to come with a digital download. With this app, I can attach a pdf file to my product which the customers get access to on the Thank You Page, and also via email. I also sell pdf files as products too. This app is easy to use and you get great customer service too.

AngelCat Inspiration
United States
7 months using the app
March 19, 2024

amazing

ProjectRiskFTD
Canada
2 months using the app
November 23, 2023

I've not had any problems with this app - works really well and my customers love how quickly they are able to download files from my site.
Thank you Team!!

Blue Fern Yarns
United Kingdom
3 months using the app
September 30, 2023

Works perfectly out of the box & really straight forward to configure. I had a support question about adding DNS records for better email deliverability and they had all the details back to me in a few hours. Couldn't recommend the product more highly.

Crown & Crate
Australia
2 months using the app
January 22, 2024

Great app so far.
I would recommend this if you need to manage pdf things in shopify.
The interface is understandable and the support is good

あみものレシピ
Japan
4 months using the app
August 14, 2023

The App is easy to install and I like that we can customize the pages with our colors and logo. I needed to contact support and got an answer right away.

Bianca Pozzi
Brazil
7 months using the app
January 24, 2024

Great experience, even though the price is a bit high for digital downloads, customer support is great and they solve the issues quickly

Good Morning Badass
United Kingdom
6 days using the app
December 31, 2023

This app makes it super easy to deliver your digital downloads to customers! I'm certainly a fan, and I'd recommend to anyone who sells ebooks!

Ancient Artery
United States
4 months using the app