Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Reviews (373)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products on Shopify, noting its seamless integration and automatic delivery of files post-purchase. They appreciate the user-friendly interface, support for large files, and customization options for product displays and notifications. The app is also praised for its reliable performance and exceptional customer support, including quick response times and customizable email templates. Additionally, it offers a free plan, making it accessible for new or testing merchants.

July 12, 2024

Amazing customer support

coolboixbeats
India
16 days using the app
June 20, 2024

THIS APP WORKS BEAUTIFULLY! AND THE CUSTOMER SERVICE IS TOP NOTCH! I WAS HAVING ISSUES SETTING SOMETHING UP (TOTALLY MY FAULT) AND I REACHED OUT TO SEE IF THEY COULD HELP ME, SNEHA WENT ABOVE AND BEYOND TO HELP ME WITH MY LITTLE ISSUE. SO FAR THERE ARE NO ISSUES WITH THIS APP. THANK YOU SO MUCH!

Trendy Girl Graphics
United States
About 15 hours using the app
July 17, 2024

Me encanta esta aplicación, soy nueva vendiendo productos digitales y me ayudaron con el early stage program para tener los beneficios de un plan a un menor costo. Todo el proceso para que mis clientes descarguen el archivo es muy fácil y amigable. Estoy muy contenta de haber encontrado esta aplicación

Pawrents Sewciety
Mexico
1 day using the app
February 6, 2024

I tried several apps for digital downloads and Filemonk is the most trusted so far.
Even for free version they have plenty of additional options to customize the process. My favorite opinion is that I can add "download" section to the client purchase history page. As a person who purchases digital download myself I can tell this is very convenient for client.
Thank you! I'm glad I found this app.

Masha Litvinova. Surface Design
United States
12 months using the app
July 5, 2024

So far so goo, customer service was helpful

Femmyst: By Ashlee Jowett
Canada
About 2 months using the app
Artos Software replied July 8, 2024

Thank you for the review! So glad to know Filemonk is going great for you. We're always here to help. :)

January 27, 2024

I have just launched my first digital product using Filemonk. I am using the free version at the moment because I wanted to trial it but I am super impressed already. It is very easy to use and very initiative. The free version is limited in the number of downloads per month but it does include enough of the other features that I have been able to get a great understanding of what I can do. I will be upgrading to the paid version soon.
Thank you for an excellent product.

Nana Anna NZ
New Zealand
12 months using the app
June 30, 2024

very good

Cabbage & Tyler
Taiwan
8 months using the app
Artos Software replied July 5, 2024

Thank you for the review. So glad to know that Filemonk is easy to use. We're always here to help. :)

- Sneha / Merchant Success

December 29, 2023

I would totally recommend this!

I needed an easy way to send digital files to my customers after they made a purchase, and Filemonk delivered!

Not only is it intuitive to use, but their help videos make getting up and running easy.

You can also check your dashboard to confirm that files were actually sent to the customer after purchase, which is helpful for troubleshooting customer issues.

Super grateful I found this app - give it a try, you won’t be disappointed!

Shop The Queen Life
United States
12 months using the app
June 3, 2024

excellent customer service. Went above and beyond to help me resolve my issue

Active Living Nutrition
United Kingdom
3 months using the app
April 29, 2024

A file delivery that works very well and customer service from a team who are very helpful, and will bend over backwards to help you!

Sex Ed Shop
Australia
About 1 year using the app