Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Reviews (367)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products on Shopify, noting its seamless integration and automatic delivery of files post-purchase. They appreciate the user-friendly interface, support for large files, and customization options for product displays and notifications. The app is also praised for its reliable performance and exceptional customer support, including quick response times and customizable email templates. Additionally, it offers a free plan, making it accessible for new or testing merchants.

January 27, 2024

After testing multiple apps for digital file delivery, Filemonk has proven to be the best option for our needs. It makes management of our digital products and fulfillment very easy. Also, support is very quick to respond and makes sure that any questions we have are answered in detail, where other apps may just send you a link to a knowledgebase article. Highly recommend!

Wolf Conservation Center - Adoptions
United States
9 months using the app
May 10, 2024

It’s exactly what I need and I appreciate so much that it’s affordable for my tiny business. Thank you!

Your Start-Up Business Bestie
Canada
4 months using the app
April 23, 2024

The entire Filemonk team, and Anaam specifically, are incredibly responsive and helpful! They addressed a problem we were having (of our own creation) with extremely fast turnaround!! The Filemonk app has been easy to use and is a great service for providing our customers with their downloads and easy access to re-download as needed.

Rooted in Language
United States
About 2 months using the app
February 15, 2024

We have only just started using this; the rates are good and the customization of the email that is sent out is limited but it still allows more customization that all of the other apps.

Miss Romantique
United Kingdom
6 months using the app
February 24, 2024

I've been with Filemonk for two years. My business is a busy one and they're always on top of it. Whenever I have any issues their costumer service is always extremely helpful. I highly recommend using this App.

Noah from @liveforlines

liveforlines
Canada
Over 1 year using the app
February 8, 2024

Great app, very easy and intuitive to use. I like how much you can customize it, you can set it so files are delivered from your own email, change the email text, logo, and message, as well as revoke access to the files if the purchaser requests a refund. Best of all support is very quick to respond and go out of your way to make sure the features work.

Kam Knight
United States
3 months using the app
June 28, 2024

good to use

Vauras Visio
Finland
29 days using the app
Artos Software replied July 5, 2024

Thank you for the review. So glad to know that Filemonk is easy to use. We're here to help anytime. :)
- Sneha / Merchant Success

March 19, 2024

We have been using Filemonk for the last year and are so happy with the digital delivery service. We have also used them in conjunction with a subscription service and they have integrated seamlessly. The few minor issues we have had, the customer service has been very responsive and resolved it very quickly.

Simply On Purpose Print Shop
United States
About 1 year using the app
March 21, 2024

I switched to this app to sell my digital content in December, my busiest time of the year, because the app that I was using previously started to fail. Since my merge to this app, I have received outstanding support from them anytime I have a question.
They are very responsive and detail oriented. They were able to walk me through the entire process of merging from the old app to this one and went above and beyond to make sure that it went flawlessly.
I highly recommend using this app if you sell digital products.

Pixel Perfect Sequences
United States
4 months using the app
January 22, 2024

This is a time saver app. I am currently using the free version. I upload my custom digital file in pdf format and send it to my customer through the email they submit when they order. It is quick, easy, and saves me a lot of time. I highly recommend this app. Thanks. Mark

readingwarmupsandmore.com
United States
10 months using the app